Business Details
About
Flooring StoreFlooring ContractorCarpet StoreTile ContractorCarpet InstallerCountertop Store
Local Family Owned Flooring and Countertop Business Since 1921. We sell carpet, tile, hardwood, laminate, luxury vinyl, quartz and granite countertops, and just about any other flooring/countertop you can think of. We also provide full service installation with free estimates.
Location
Hours
Reviews
4.6
242 reviews
5 stars
211
4 stars
8
3 stars
4
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly Shellee and Kayla, for their guidance and support throughout the flooring selection and installation process.
Installation Quality
Overall, customers were satisfied with the installation quality, noting that the teams were professional, efficient, and left the work areas clean.
Product Satisfaction
Customers expressed happiness with their new flooring choices, highlighting the variety and quality of products available at Paulson's.
Communication Issues
Some customers reported poor communication and follow-up after the sale, particularly regarding installation scheduling and responses to inquiries.
Negative Experiences
A few reviews mentioned unsatisfactory experiences, including rude staff interactions and issues with product quality and installation.
- SGSally GradinDec 4, 20255.0Shellee has been fantastic for helping me through the process of choosing carpet and getting set up for installation. It's been friendly and smooth.
- KSKatheryn SmithNov 18, 20255.0We originally wanted to replace the carpet in the living room with vinyl, but we were told that the room had a severe slant in the flooring and they wouldn't be able to install the vinyl (the area was added on to the original house and probably had some settling issues). I always appreciate honesty and integrity when working with a business. If they had installed the vinyl, there would have been major issues with the flooring. We took their advice and will be replacing the carpet with fresh carpet! I'm excited for the color change and the upgrade in quality. Shellee has been a pleasure to work with! Great communication and easy to talk to.
- LDLauren DavisNov 15, 20251.0Edit review: I have emailed you like you requested and surprise surprise no response. I stand by my review and wish I could give ZERO stars. You do poor quality work and don’t stand behind it. Then when you ask me to correspond with you privately through email I try and you fail to respond. If you want tile to FALL APART on you with little to no time go with them. If you want someone to NOT respond to you go with them. We moved into a house that had been lived in for 9 months before us. We noticed the tiles would rock in 2 of the bathrooms and the laundry room when walking on them. Once we figured out who the sub was for the house (we are second owners) we called and let them know that all the grout is coming up and the tiles are loose. This is less than 2 years after install. They sent out someone to look who agreed it would need to be totally ripped out and redone and that the supervisor would call. Never called. My husband had to call multiple times to get the answer that they could give us a quote on how much it would be to redo. No offer to make an embarrassing job correct. Why would I pay you to redo your horrible work that you did in the first place? If you are considering them for tile work keep looking for someone else. They don’t even stand behind their own work that they just completed.
- JPJim PerdueNov 13, 20255.0I was extremely pleased with the service..it's was professional and personable..especially Shellee who made sure I was pleased with my choices. I was highly recommended to Paulson by another satisfied customer.
- FDFkn DanNov 7, 20255.0Loved my experience here. They made it fast and easy to get flooring for a rental and the install was perfect. We worked with Clint who helped us pick through some colors and different materials. Had an overall great experience. Will totally use again.
Frequently Asked Questions About Paulson's Floor Coverings
What types of flooring and countertops does Paulson's Floor Coverings offer?
Paulson's Floor Coverings offers carpet, tile, hardwood, laminate, luxury vinyl flooring, as well as quartz and granite countertops.
Does Paulson's Floor Coverings provide installation services?
Yes, they provide full service installation with free estimates.
What are the business hours for Paulson's Floor Coverings?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is Paulson's Floor Coverings located?
They are located at 10855 SW Cascade Avenue, #C, Tigard, OR 97223, USA.
How can I contact Paulson's Floor Coverings?
You can reach them at +1 503-620-7080 or via email at garyvw@paulsonsfc.com.
Which nearby places could I visit before or after my appointment at Paulson's Floor Coverings?
You might visit Sorg Rhododendron Garden for some outdoor relaxation or Franz Bakery Outlet for fresh baked goods, both close by.
Are there any nearby hotels if I need accommodation while visiting Paulson's Floor Coverings?
Yes, nearby hotels include Shilo Inn Tigard Washington Square and Comfort Inn & Suites Tigard near Washington Square.
Where can I refuel or get automotive services near Paulson's Floor Coverings?
Nearby automotive services include Caliber Collision for repairs and 76 or Sinclair Gas Station for fuel and convenience.
What is the history of Paulson's Floor Coverings?
It is a local family owned flooring and countertop business operating since 1921.
What categories of services does Paulson's Floor Coverings specialize in?
They specialize in flooring store services, flooring contracting, carpet and tile installation, and countertop sales.