Business Details
About
Roofing Contractor
USA Roofing & Waterproofing LLC provides residential and commercial flat roofing and gutters to Portland, OR and surrounding areas.
Location
USA Roofing & Waterproofing LLC
6423 Northwest St. Helens Road, Portland, OR
97210, United States
Hours
Reviews
4.9
187 reviews
5 stars
182
4 stars
3
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the team, highlighting their thoroughness and attention to detail.
Communication
Many reviews noted excellent communication throughout the project, with timely responses to questions and updates on progress.
Quality of Work
The quality of roofing and gutter work received high marks, with numerous customers expressing satisfaction with the final results.
Timeliness
Customers appreciated the promptness of service, with many noting that projects were completed ahead of schedule.
Cleanliness
The crew was commended for their clean-up efforts, leaving job sites tidy after work was completed.
- DCDIANA CREITZ6 days ago5.0USA Roofing and Waterproofing did a wonderful job replacing my old roof with the new one. Chris, the owner, provided a detailed proposal so I knew exactly what would be done and provided options on shingle prices to meet my budget. Their color selection for shingles is wonderful and their online viewer lets you see how the shingles look with various paints on the house. The crew, lead by Enrique, worked a full 8 hours each day and left my front and back yards in wonderful condition; my yard looks better then I could imagine and they even cleaned the gutters of my maple tree and cypress tree leaves and pine needles! Jack, the operations manager, accommodated my request for a cash discount and was always pleasant to speak with, offering an upbeat personality and options on how best to get the cash to him. I highly recommend them.
- GLGabriel luzader-kamprathOct 31, 20255.0My experience was great with USA Roofing. My neighbor and I both needed a new roof and USA was the most reasonably priced and knowledgeable contractor we got bids from. My house had 4 layers of shingles and the crew tackled it with ease. Both my neighbor and I are very happy with the end result.
- MLMichael LeoOct 28, 20255.0This company truly deserves 5 stars! Super professional, honest pricing, and great communication throughout the project. They replaced my old shingles and cleaned everything up like nothing ever happened. I’ll definitely call them again for future work!
- KSK SwissOct 14, 20255.0MY BIGGEST REGRET My biggest regret was not hiring these guys sooner! I went through enough roofing malarkey to last a lifetime - then I found a crew that actually uses Malarkey shingles instead of dishing it out. They showed up like a NASCAR pit crew with hammers, finished faster than I could say “new roof smell,” and left my yard spotless. My roof looks so good, my neighbors suddenly remember my name. Five stars, zero malarkey. Chris (owner), Jack, the install team were awesome to work with. Highly recommend.
- AMAnn MaxwellSep 29, 20255.0Chris Caven, the owner of USA Roofing, did the inspection and bid the job. I had four other bids and his was the best and lowest one we were given. A neighbor had used them and they did a great job for them and now for us. Quality materials (Malarkey-shingles) and new vents all around. They cleaned up nightly and there wasn’t a scrap of material to be found when they left. I highly recommend USA Roofing. I will use them again!
Frequently Asked Questions About USA Roofing & Waterproofing LLC
Do you clean the gutters when you install the roof?
After completing the roof installation, we thoroughly clean your existing gutters. If you're considering a residential roof installation from USA Roofing & Waterproofing LLC, please contact our roofers for more details.
Do you use subcontractors?
We don't employ subcontractors. Every commercial roofer working on your roof is a direct employee of USA Roofing & Waterproofing LLC. For more information about our services, please don't hesitate to contact us.
Do you offer any warranties?
We provide both a craftsmanship warranty and a manufacturer's warranty. To learn more about how we protect your residential roof installation or commercial project, please reach out to our roofers.
What do you do to ensure the project is done on time?
As commercial roofers, we strive to complete our jobs efficiently, typically within two to three days.
How will you protect my lawn during this project?
As local residential roofers, we take extensive precautions to protect your property. We use tarps to cover the grounds, siding, lawns, and landscape, ensuring no damage occurs during our work.
How much experience do you have with commercial roofing?
We have over 21 years of experience in commercial roofing, roof restoration, and silicone/flat roofing. Our portfolio includes projects ranging from minor repairs to large-scale installations. We prioritize quality workmanship and meticulous attention to detail. For more information on how our commercial roofers exceed client expectations, please contact us.
Are the shingles going to be hot if the color is darker?
The color of the shingles doesn't significantly affect their temperature. Proper ventilation is the most crucial aspect of your roof installation. Asphalt roofs, which are found on 75% of American homes according to Roofer's Guild, can withstand various climates and temperatures. For more information, our residential and commercial roofers are available to answer your questions.
Do you provide written estimates?
Our roofers provide a written estimate on-site, ensuring you have a clear understanding of what to expect from your residential roof installation.
Are you insured?
As professional commercial and residential roofers, we are fully insured, licensed, and bonded.
Do you use safety precautions?
We implement fall protection and other essential safety measures. Our roofers prioritize safety, ensuring that your residential roof installation proceeds without any safety concerns.
How can I tell if my roof needs repair or a full replacement?
If you notice curled shingles, leaks, or granule loss, your roof may be damaged. USA Roofing & Waterproofing LLC offers free inspections to determine if repair or replacement is needed.
What roof repair services does USA Roofing & Waterproofing LLC provide?
They fix leaks, replace missing shingles, repair flashing, address storm damage, and fix structural issues.
How long does a typical roof replacement take?
Most residential roof replacements are completed within 1–3 days, depending on project size and complexity.
Do I need to be home during roof installation?
No, your presence is not required. The team will keep you updated throughout the process.
What warranties does USA Roofing & Waterproofing LLC offer?
They provide a 15-year craftsmanship warranty along with manufacturer warranties on all roofing materials.
Can USA Roofing & Waterproofing LLC assist with insurance claims?
Yes, they have experience working with insurance providers and can help with claims and required documentation.
Are the roofing services environmentally friendly?
Yes, they use Malarkey shingles made from upcycled rubber with smog-reducing granules, promoting sustainability.
What are the business hours for USA Roofing & Waterproofing LLC?
They are open Monday through Friday from 7:00 AM to 5:00 PM, and Saturdays are by appointment only.
What nearby outdoor activities can I enjoy when visiting USA Roofing & Waterproofing LLC in Portland?
You can visit nearby hiking trails like Saltzman Trail and Maple Trail in Forest Park, great for outdoor activities before or after your roofing consultation.
Which nearby cities does USA Roofing & Waterproofing LLC serve?
They serve Portland, Clatskanie, Columbia City, Deer Island, Rainier, Scappoose, St. Helens, Warren, Beaverton, Hillsboro, Vancouver, Camas, Longview, and Kelso.
Are there any nearby amenities to USA Roofing & Waterproofing LLC for customer convenience?
Yes, nearby you can find gas stations like Kinder Morgan Fuel Rack and Chevron, as well as dining options like Carter's Cart barbecue restaurant and El sazón #1.