Business Details
About
Roofing Contractor
USA Roofing & Waterproofing LLC provides residential and commercial flat roofing and gutters to Portland, OR and surrounding areas.
Location
USA Roofing & Waterproofing LLC
6423 Northwest St. Helens Road, Portland, OR
97210, United States
Hours
Reviews
4.9
193 reviews
5 stars
188
4 stars
3
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the high quality of roofing and gutter work, noting attention to detail and thorough clean-up after projects.
Customer Service
Many reviews highlighted excellent communication and responsiveness from the owner and crew, contributing to a positive overall experience.
Pricing
The business is recognized for offering competitive and reasonable pricing compared to other contractors, often being the lowest bid.
Professionalism
The team was frequently described as professional, punctual, and knowledgeable, with many customers expressing satisfaction with their interactions.
Warranty and Follow-up
Customers appreciated the company's commitment to honoring warranties and providing follow-up services, ensuring customer satisfaction.
- MMMollyhJan 3, 20265.0The crew worked fast, but oh so carefully. My roof was at least two years overdue, with a couple of leaks, and it is now the envy of the neighbors. We had to wait for the rain to stop for three days, not that easy in fall in Portland. Jack at the office kept me informed and reassured. Poli led the crew efficiently and with good humor. I am amazed at how completely they cleaned up afterward.
- RDRutvij DesaiDec 31, 20255.0Everything went very smooth.
- DWDavid WrightDec 9, 20255.0Great company to work with. The installers were awesome. The new gutters look amazing. They are my new go to roofers and are already scheduled to come back and clean my roof of the moss.
- CLChase LongDec 7, 20255.0They did great work doing a full roof replacement, they were one of the lower bids I that I got (I got 5-6 bids) and they ended up being $2,000 less that what they bid me. Would definitely recommend USA Roofing and Waterproofing if you need a new roof.
- DCDIANA CREITZNov 18, 20255.0USA Roofing and Waterproofing did a wonderful job replacing my old roof with the new one. Chris, the owner, provided a detailed proposal so I knew exactly what would be done and provided options on shingle prices to meet my budget. Their color selection for shingles is wonderful and their online viewer lets you see how the shingles look with various paints on the house. The crew, lead by Enrique, worked a full 8 hours each day and left my front and back yards in wonderful condition; my yard looks better then I could imagine and they even cleaned the gutters of my maple tree and cypress tree leaves and pine needles! Jack, the operations manager, accommodated my request for a cash discount and was always pleasant to speak with, offering an upbeat personality and options on how best to get the cash to him. I highly recommend them.
Frequently Asked Questions About USA Roofing & Waterproofing LLC
Do you clean the gutters when you install the roof?
After completing the roof installation, we thoroughly clean your existing gutters. If you're considering a residential roof installation from USA Roofing & Waterproofing LLC, please contact our roofers for more details.
Do you use subcontractors?
We don't employ subcontractors. Every commercial roofer working on your roof is a direct employee of USA Roofing & Waterproofing LLC. For more information about our services, please don't hesitate to contact us.
Do you offer any warranties?
We provide both a craftsmanship warranty and a manufacturer's warranty. To learn more about how we protect your residential roof installation or commercial project, please reach out to our roofers.
What do you do to ensure the project is done on time?
As commercial roofers, we strive to complete our jobs efficiently, typically within two to three days.
How will you protect my lawn during this project?
As local residential roofers, we take extensive precautions to protect your property. We use tarps to cover the grounds, siding, lawns, and landscape, ensuring no damage occurs during our work.
How much experience do you have with commercial roofing?
We have over 21 years of experience in commercial roofing, roof restoration, and silicone/flat roofing. Our portfolio includes projects ranging from minor repairs to large-scale installations. We prioritize quality workmanship and meticulous attention to detail. For more information on how our commercial roofers exceed client expectations, please contact us.
Are the shingles going to be hot if the color is darker?
The color of the shingles doesn't significantly affect their temperature. Proper ventilation is the most crucial aspect of your roof installation. Asphalt roofs, which are found on 75% of American homes according to Roofer's Guild, can withstand various climates and temperatures. For more information, our residential and commercial roofers are available to answer your questions.
Do you provide written estimates?
Our roofers provide a written estimate on-site, ensuring you have a clear understanding of what to expect from your residential roof installation.
Are you insured?
As professional commercial and residential roofers, we are fully insured, licensed, and bonded.
Do you use safety precautions?
We implement fall protection and other essential safety measures. Our roofers prioritize safety, ensuring that your residential roof installation proceeds without any safety concerns.
How can I tell if my roof needs repair or a full replacement?
If you notice curled shingles, leaks, or granule loss, your roof may be damaged. USA Roofing & Waterproofing LLC offers free inspections to determine if repair or replacement is needed.
What roof repair services does USA Roofing & Waterproofing LLC provide?
They fix leaks, replace missing shingles, repair flashing, address storm damage, and fix structural issues.
How long does a typical roof replacement take?
Most residential roof replacements are completed within 1–3 days, depending on project size and complexity.
Do I need to be home during roof installation?
No, your presence is not required. The team will keep you updated throughout the process.
What warranties does USA Roofing & Waterproofing LLC offer?
They provide a 15-year craftsmanship warranty along with manufacturer warranties on all roofing materials.
Can USA Roofing & Waterproofing LLC assist with insurance claims?
Yes, they have experience working with insurance providers and can help with claims and required documentation.
Are the roofing services environmentally friendly?
Yes, they use Malarkey shingles made from upcycled rubber with smog-reducing granules, promoting sustainability.
What are the business hours for USA Roofing & Waterproofing LLC?
They are open Monday through Friday from 7:00 AM to 5:00 PM, and Saturdays are by appointment only.
What nearby outdoor activities can I enjoy when visiting USA Roofing & Waterproofing LLC in Portland?
You can visit nearby hiking trails like Saltzman Trail and Maple Trail in Forest Park, great for outdoor activities before or after your roofing consultation.
Which nearby cities does USA Roofing & Waterproofing LLC serve?
They serve Portland, Clatskanie, Columbia City, Deer Island, Rainier, Scappoose, St. Helens, Warren, Beaverton, Hillsboro, Vancouver, Camas, Longview, and Kelso.
Are there any nearby amenities to USA Roofing & Waterproofing LLC for customer convenience?
Yes, nearby you can find gas stations like Kinder Morgan Fuel Rack and Chevron, as well as dining options like Carter's Cart barbecue restaurant and El sazón #1.