Top Flight Roofing LLC

Reviews

• AG

  Aaron Gay

  Dec 31, 2025
  1.0
  This is my second time writing a review about Top Flight Roofing. I took the first one down at their request because they promised they were going to resolve our concerns. Well nothing has happened and I still have an unpaid water remediation bill and parts of my home that have not been repaired. Also they "justified" all of the expenses of improper work that was completed at full profit to state they don't feel they should reimburse me any monies for their poor workmanship. Top Flight was originally picked through a referral to remove and replace our roof. Eddie was in charge of scheduling and completing the project. He was unable to schedule staff or materials to arrive and after countless promises, none of which that came true the work kept getting pushed. Finally the roof was removed and some of it installed, but with weather on the way we expressed concern about covering the roof. Eddie stated he would, but never did, and the water leaked into the house causing damage. We had a water remediation company come in that Eddie agreed to and then asked about covering the roof or completing the project before the next rain. He said it would get done and it didn't and then we had more water damage from the next storm. We fired Top Flight and hired another contractor who took pictures of the work done and we have verified there were four types of underlayment, none of which were what we agreed to in our contract. The shingles that were installed were done so incorrectly with holes all over the place and were already allowing water in the house. We asked Top Flight to provide an insurance claim for the damage and they said they would and didn't. After doing research on the WA L&I website it showed their license is not active and they are not insured or bonded even though they claimed to be multiple times throughout our ordeal. When confronted with this information Licet the owner stated the information needed to be updated and they would take care of everything. They asked me to take down my review which I did and they reached out to the remediation company. They still wouldn't provide insurance information and after contacting their insurance directly, even though they put a policy on the WA L&I website it is only valid in OR and not WA. This company is misleading people and does not act in good faith. We have been more than patient and accommodating only to be treated terribly. We started this process in September and we are headed into January with no resolution. I'm not sure where all these good reviews come from but our experience has been nothing but bad and I wouldn't give them a star if I had the choice. BEWARE THIS IS NOT THE TYPE OF COMPANY YOU WANT TO DO BUSINESS WITH!
• LN

  Lisa Nichols

  Dec 14, 2025
  5.0
  While I was out of the country, my warehouse experienced a leak. Thankfully, my staff took quick pictures to document the issue. I turned to Google for help and found Top Flight Roofing. I called them, and to my relief, they were able to come out the very next day to provide an estimate. They not only handled the repair promptly but are also set to do a full roof replacement in March. Their quick response and professionalism gave me peace of mind during a stressful situation, and I highly recommend them for any roofing needs!
• SW

  Sean Wenner

  Dec 10, 2025
  5.0
  Eddie is great, him and his whole crew did amazing work! I recommend going through them if you need some roofing done. They did exactly what I wanted and needed, I really couldn’t be happier. I 100% recommend going through Top Flight Roofing LLC
• FR

  Fernanda Sagrario Jimenez Rosas

  Dec 2, 2025
  5.0
  We experienced a leak just a week before our Thanksgiving dinner, which was quite concerning. However, Eddie promptly came out to inspect the situation. He went above and beyond by thoroughly checking the roof and even inspecting the attic—something the previous estimators had overlooked. Eddie provided us with a comprehensive explanation of the necessary repairs, and I’m thrilled to say everything was completed by the Wednesday before our Thanksgiving dinner. We couldn’t be happier with the service we received!
• JR

  Jose Rodarte

  Sep 13, 2025
  5.0
  When they finally showed up, they did a really good job very fast and professional. The overall look is fantastic. I would suggest these guys doing your roof .

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