Three Rivers Heating and Cooling

Reviews

• CL

  Chris Laskowski

  Jan 30, 2026
  5.0
  Such a great, locally-owned business! We had issues with the furnace and the owner came out - on a holiday - to look at it. The system was past its prime - we had to replace the unit - which was over 20 years old. Jesse and crew were phenomenal! The crew was personable, knowledgeable and they honest had our best interest at heart when doing the installation...Jesse was amazing as well - had our best interest in mind. Having worked in the HVAC installation field in the past, I had the experience to know what was being done - and it was done right! Three Rivers was amazing! I am so happy that we were able to find not only someone who was great in the installation but also very honest, reasonable and easy to deal with. Thanks Three Rivers for being our go-to HVAC folks! I cannot recommend them enough for any heating/cooling issues - they will be my (p)referred business from here on out.
• JL

  Jeffrey Lillie

  Jan 30, 2026
  5.0
  Three Rivers Team is the only HVAC company I will use in Portland area. They are fair, honest, hard working, and straight forward. Other companies I've used were inconsistent, incomplete, and always trying to upsell the service. Thank you Three Rivers for running a company and service as all companies should.
• TL

  Trudy Luz

  Jan 29, 2026
  5.0
  If you have a furnace problem and don’t know what is causing it, I heartily recommend this company. Twice they have diagnosed problems where others have failed. Another great thing is that a competent human being answers the phone, a real plus these days.
• RM

  Rianna McKay

  Jan 20, 2026
  5.0
  My heat wouldn’t fully kick on, and the display led was showing an error code. Jesse was able to figure out that there was a clogged line allowing water to build up in the inducer. He explained everything he was seeing and doing. He even showed me how to fix it myself should it happen again, rather than me having to call them to come back for a simple fix. I will definitely use Three Rivers again!
• KW

  Kenny Wu

  Jan 15, 2026
  2.0
  They did a splendid service the first time I called to have an AC installed. However, I was a bit disappointed this time when I needed a furnace fix. My heat would not turn on, and the diagnosis was that the air outside the exhaust and intake were mixing, and that the original builders had swapped the pipes during installation. They did further testing and suggested that the heat exchanger needed to be replaced due to the CO reading in the living room. At this point, I got the original contractor involved. He did some experimenting and eventually found that a bird had been blocking the intake, causing the furnace to shut down. Since removing the bird, I’ve had no issues with the heat shutting down. He also confirmed that the pipes were okay, but they just missed putting the side attachment (which is also how the bird got in), which he was able to install. I let Three Rivers know of the cause, but they explained that the heat exchanger still needed to be replaced and the pipes need to be changed. I asked if they had a picture of the crack in the heat exchanger met with no reply. I did some subsequent testing and found that the CO reading was 0 both in the living room and in the supply air. I believe the reading in the living room should have been used as a clue to definitively find the issue for the diagnosis, not used as the diagnosis itself. Quoting me for a possible issue based off a symptom that points in that direction feels a bit dishonest or inexperienced. Even if the heat exchanger was replaced, would that even fixed the root issue of the heat not turning on? It would seem to me that the root issue was the bird after all, and that the fees that I had paid were for nothing

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