Portland Disposal and Recycling

Reviews

• ER

  Everette Rice

  Mar 19, 2026
  4.0
  They have been excellent in every way & carefully explaining to my grand children how to recycle and not just throw everything in the green containers. We appreciate them. Everette R.
• BC

  Brandon Carter

  Mar 2, 2026
  1.0
  Imagine a 12% price increase every single year. That’s what you should plan for if you get stuck using this service
• SB

  seth Bestulic

  Feb 23, 2026
  1.0
  I've lived in the same house for 8 years and for the first few years the waste pickup was great. I don't know what happened but probably since about 2022 I have had consistent problems with them. They will not pickup a bin and when I call in the rep will argue that I must not have put it out on time, I'll say I put it out the night before and they'll say the driver said they saw me putting it out in the middle of the day... what? Not only wrong, but what is the likelihood of that actually being true that they would see me at that exact moment? They could just say "Sorry about that we'll have them come back around, or pickup extra next time at no cost". I've had them completely miss picking up my garbage can twice in the past year. This last time I called them and they said that they would pickup extra next time at no charge. Bills aren't shown until the next month but I remembered to go back and check and no surprise at all they charged me an extra $14 for the extra garbage. I called and they admitted the mistake and are going to refund the $14 on the next bill, but for every one person like me who remembers to check and call in a month later, I am sure there have to be 5-10 that do not check and just end up paying. This is just insult on top of injury since the cost of pickup has almost doubled in the time that I have owned my house. They also on almost every pickup leave my bins fallen over on the side of the road blocking traffic.
• HH

  Heather

  Feb 13, 2026
  1.0
  My green bin gets picked up 1 out of 4 times that I put it out on the curb. I bring it out the night BEFORE the scheduled pickup. I am so tired of contacting these people about missed pickup. Despite failing to provide the service I’m paying for, they don’t offer any discount or credit on the bill—I’m charged full price for incomplete service. On top of it all, their customer service is incredibly RUDE. Ugh.
• VM

  Val McC

  Feb 4, 2026
  1.0
  The drivers are awesome. The manner in which the office staff handles requests is extremely terrible, with arrogance and deceit.

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