For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
I had an ungreat experience.
Called asking about a specific part and was told it was in stock and available. Immediately drove across state lines to go buy it only to be told that part was not available around here and would have to be ordered.
-1 stars, boo
AL
Andy L
Nov 12, 2025
4.0
Organized, fast service, well stocked.
JF
Jake Flanagan
Sep 3, 2025
1.0
I just needed to get a part for a piece of commercial plumbing.
First I went to the store and was told they have never heard of replacing any parts and I should call the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place.
I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up.
I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.
AT
Alyssa Taylor
Aug 9, 2025
5.0
You think you know what customer service means, and then you go to a place like Ferguson and feel like someone remembered your birthday when you forgot.
Thoughtful, expert assistance. You will pay less and leave feeling better than from any box store, do yourself a favor
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers to professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in Portland, OR?
The store is open Monday to Friday from 6:00 AM to 5:00 PM, and on Saturday from 7:30 AM to 12:00 PM. It is closed on Sundays and certain holidays.
Does Ferguson Plumbing Supply offer delivery and pickup options?
Yes, Ferguson offers delivery, in-store pickup, and curbside pickup services, but same-day delivery is not available.
Who can I contact for after-hours emergency plumbing services or water heater delivery?
For after-hours emergencies, will call, or commercial water heater delivery, please call (800) 217-9480.
How can I get help with issues related to ferguson.com?
You can contact their customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com, available Monday to Friday, 8 a.m. to 8 p.m. EST.
What forms of payment does Ferguson Plumbing Supply accept on their website?
They accept Visa, Mastercard, and American Express credit cards for purchases on ferguson.com.
Does Ferguson Plumbing Supply provide financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Are there nearby places of interest around Ferguson Plumbing Supply in Portland?
Nearby places include Pendleton Wool Scouring Mill, Bob's Metals, and Denver Ave Columbia Slough Bridge, which can be useful landmarks or services when visiting the area.
What nearby businesses could complement my visit to Ferguson Plumbing Supply?
You might also want to check out KDJ Cabinet Design for countertop installation, Sol Creations for art and industrial equipment, or Portland Waterjet for related shopping and services nearby.
How can nearby car dealerships assist customers visiting Ferguson Plumbing Supply?
Customers can visit nearby dealerships like Your Next Ride and Ironclad Motors for automotive needs or parts, making it convenient to handle multiple errands in one trip.