D&F Plumbing, Heating and Cooling

Reviews

• JT

  Jak Tanenbaum

  5 days ago
  2.0
  Very disappointing experience. I sent them the email below describing the issues and did not get a response. Instead, they send me several communications requesting that I leave a review so I posting the email that I sent below. ————————————————————————————— Prior leaving a review as requested I wanted to let you know how disappointed I am in the service I received yesterday from the representative who took my call and from Robert. When I called and spoke to your representative I stated that I had two plumbing issues that I needed addressed. The two issues were my kitchen sink needed the drain cleaned and that I wanted the under kitchen sink drain pipes replaced. The representative asked me detailed questions regarding the issues and stated that Robert would be able to clear the drains and replace the under sink pipes. I asked her if Robert would arrive with the needed parts and she assured me that he would arrive with a fully equipped truck and could handle the job. When Robert arrived and reviewed the job he immediately stated that he could not replace the under sink traps because he is only a drain guy and not a “journeyman plumber”. I was surprised and disappointed because my needs were shared in detail with the representative that took my call and I called a plumber because I needed a plumber. I would have called Rotorooter and saved a LOT of money if I only needed a drain rooted. Robert’s machined failed after a few minutes and he spent the majority of his time here trying to repair his rooter machine. He was not successful with the repair and could not get the machine functional. He finally used his tiny rooter and was successful unclogging the drain. The clog was only 3-5 feet from the drain and a very simple job. Robert left a mess which I vacuumed and cleaned after his departure. The total job took Robert about 15 minutes and almost an hour spent trying to repair his rooter machine. Unfortunately, I feel like a victim of “bait and switch” and feel like I have been ripped off.
• IB

  Ivan Becerra

  5 days ago
  5.0
  I worked with Brad, Eddy Strand and Danielle, and they were fantastic from start to finish. They were fast, efficient, and very communicative, and they got the job done quickly. We had a challenging situation involving an HOA, but they helped me navigate it and ensured the leak was resolved promptly. I truly appreciate their great service and will definitely recommend them. We will keep them in mind for future work at the property management company I work for. They did an excellent job, and it is greatly appreciated.
• GW

  Gail Whitted

  Nov 7, 2025
  3.0
  The technician surveyed the area where he would need to work and was glad to have wide open space. When I mentioned that there was no ground wire to the water heater, he said that would need to be done before he could install the water heater. When I told him that the electrician from Stoner Electric looked at the pictures I sent him, he said the blue and white sticker on the electrical panel indicated that the water heater was already grounded. I was surprised because no one else who'd looked at the system indicated it was grounded. Who has the correct answer? The plumber or the electrician. I went with the plumber. Also, I resented having to pay $119 to have someone come out to give me an estimate. The other companies I worked with gave me free estimates.
• EC

  E C.K

  Nov 5, 2025
  5.0
  Eddy from D&F Plumbing, Heating & Cooling is an exceptional plumber and an even better human being. He arrived prepared, professional, and incredibly kind. What truly stood out was how he went above and beyond by walking us through the repair process step by step, taking the time to explain everything in a clear and patient way. It’s rare to find someone in the trade who not only has the skills and knowledge but also genuinely cares about empowering customers and building trust. Because of Eddy’s guidance, we now feel so much more confident with future home maintenance. If you’re looking for someone who combines expertise, integrity, and heart, Eddy at D&F Plumbing, Heating & Cooling is the guy to call. Highly recommend, and will absolutely reach out again for any future needs!
• TS

  Terrell S

  Nov 3, 2025
  5.0
  I can’t say enough good things about the team at D and H Plumbing. They were absolutely phenomenal. I discovered on Sunday that my water heater, located in the garage, had developed a slow leak. I managed to get through the night and scheduled an appointment online first thing Monday morning. Within minutes, I received a call confirming the issue and bumping up my appointment to an earlier time than I had selected, a much appreciated surprise. Nathan Bruhn, the technician, texted me about 30 minutes before arriving. From the moment he showed up, he was professional, knowledgeable, and incredibly helpful. He confirmed my suspicions about the leak and walked me through a couple of replacement options. Impressively, he was able to have a new water heater delivered to my home and installed it the same day. From arrival to completion, the entire process took just over four hours. Nathan didn’t just install the new unit, he waited for it to heat up, checked the water temperature inside the house, and even took the time to show me how to flush the system, recommending I do it annually to extend the heater’s life. While he was there, Nathan also provided a quote for repiping my home from CPVC to PEX, something I had planned to address later on and forgot to mention to him. I’m incredibly grateful for the prompt, professional, and thorough service. I highly recommend D and H Plumbing, and especially Nathan, to anyone in need of plumbing work. Thank you for turning a stressful situation into a smooth and positive experience!

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