Pricing Issues
Customers expressed dissatisfaction with recent price increases and changes in pricing policy, particularly the shift from weight-based to volume-based charges.
Customer Service
While many reviews praised the friendly and helpful staff, there were also complaints about rude behavior from some employees.
Wait Times
Several customers reported long wait times and inefficiencies in the service process, particularly during busy periods.
Product Quality
Feedback on product quality was mixed, with some customers satisfied with the mulch and bark, while others reported issues with quality and contamination.
Facility Conditions
There were complaints about unpleasant odors and cleanliness, particularly in relation to the composting area.