Business Details
About
Equipment Rental AgencySunbelt Rentals
Renting great equipment is now the easiest part of your job, thanks to the Sunbelt Rentals location in Madras. Whether it's earthmoving equipment for your job site or small tools for your home improvement project, our vast inventory means we'll get you the equipment you need. We offer lawn & landscape equipment, light towers, mobile elevating work platforms and concrete and masonry equipment. Availability, Reliability, and Ease. That's The Sunbelt Promise.
Location
Hours
Reviews
4.5
28 reviews
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- TLTravis LaceySep 30, 20255.0Awesome place to rent whatever a home or business may need for building anything
- AAA aSep 27, 20255.0Lol, my best friend had me rolling ðŸ˜ðŸ˜ðŸ¤£ðŸ¤£! She decided to rent a wood chipper for the weekend. The girl was super sweet, and the guy? Well, he was quite a character. When he glanced at her and said... wood chipper, huh? *wink wink* Check --Bowie Texas Livestock- and Coastalgoddess on twitch
- EMEmmet MyersMay 21, 20215.0I love you guys. But more seriously all their equipment works when you rent it. That can't be said for everybody.
- CTCherie TibbitsAug 21, 20202.0We have been here several times. I hate leaving a bad review. As I business owner myself I understand how important reviews are. However, the customer service is terrible. The staff are not very inattentive. There are many employees walking around acting too busy to take care of the actual customers. The sevice is very slow, with a DMV quality. There is the general attitude of "I'll get to you when I get to you." There seems to be real lack of leadership for the guys in the back loading equipment. This is the second time in a row I have come to pick up a rental and it was not in working order. This time I was told the previous renter used the wrong gas. It is clear the staff are not checking equipment when they are first returned. I'm sure there are policies for making sure equipment is returned in working order but clearly employees are not putting this policy into practice. This is where the lack of Leadership is at play. I hope this review is read and real change takes place.
- MBmatthew biancaJul 25, 20205.0Great rental yard, great selection and reasonable prices. The guys are always helpful and I've always been treated right.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals in Madras?
You need a driver's license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required when reserving equipment at Sunbelt Rentals Madras?
For customers without a credit line, no deposit is required. Payment information is collected at reservation but charged when you pick up equipment. Credit customers will have a deposit secured until return and contract closure.
What are the operating hours of Sunbelt Rentals in Madras?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 7:00 AM to 12:00 PM, and is closed on Sundays.
Can I return rented equipment to any Sunbelt Rentals location?
Typically, equipment should be returned to the same location you rented from. If you need to return to a different location, contact the original store for guidance and to arrange a convenient alternative.
Does Sunbelt Rentals Madras deliver equipment to my project site?
Yes, Sunbelt Rentals offers delivery options for a reasonable fee based on equipment type, location, and distance. You can select delivery during reservation and provide delivery instructions.
What should I do if rented equipment breaks during my rental period?
Contact Sunbelt Rentals Madras by requesting service through the Equipment Detail page in your reservation or by calling the branch. They can arrange repairs or replacements. Rental Protection Plan is available for damage coverage.
What nearby places can I visit around Sunbelt Rentals in Madras?
Nearby places include Mazatlan Mexican Restaurant and Wild Winds Station if you're looking for dining options, or Safeway grocery store for supplies. After renting, you might enjoy a meal or pick up essentials conveniently.
Are there nearby accommodations close to Sunbelt Rentals Madras?
Yes, nearby hotels include Econo Lodge Inn & Suites Madras Chateau Inn and Inn At Cross Key Station, which provide convenient lodging options if you are visiting from out of town.
Which nearby places can provide additional services if needed during my visit to Sunbelt Rentals?
Wolfe Truck and Equipment Services offers truck repair and automotive services near Sunbelt Rentals. Les Schwab Tire Center is also nearby for tire and automotive needs.
How can I get to Sunbelt Rentals Madras if I am visiting the area?
Sunbelt Rentals is located at 712 NE 10th St, Madras, OR 97741. Nearby landmarks and facilities include local churches like Iglesia Bautista Nueva Vida and convenience stores such as 97 Mart, which can help you navigate to the location easily.