Willamette HVAC

Reviews

• HH

  Hoot

  Feb 7, 2025
  3.0
  We came home after a weekend gone to a freezing home and called "emergency service" at 5 or so. $395 to let us know it was a bad furnace control board. It would take days longer to get the board. Then a burnt switch was discovered which was no longer in production, so we waited over two weeks for a part. We give Jay the technician Five Stars for doing everything he could to fix it - and he did a great job. Old school guy who can fix things! We just can't do Five Stars for Willamette since it took so long and quite frankly, charging $395 for an evaluation and then waiting over three weeks to get it finally fixed doesn't cut the mustard - we should have been given a break on that for waiting that long to have our heat back.
• DB

  Diego Butanda

  Nov 1, 2024
  5.0
  Great service and quick response on attending a call!.
• WF

  Wilfredo Figueroa

  Jul 5, 2024
  1.0
  Not recommended. I bought a heatpump unit from them. The heatpump failed at 3rd year; first time recharged and charged me $145. The next year it failed again and they charged me $1,200 for locating a "leak". They could not located the leak, but presumed it was the head unit. Then they told me the unit was not in warranty then. After I showed the invoice and the warranty, then they said the warranty cover the parts but the warranty did not cover refrigerant leaks. Then they said the exchange was the reason and the quote to replace the heat exchanger (coil) was $3,977.00
• EW

  Ed Wilson

  Oct 24, 2023
  5.0
  I had Jay come out to look at some issues with my furnace and he was great. Did a great job and was awesome about explaining what was going on with it. I was in the construction field for 30 years and there just isn't a whole lot of guys left like Jay. Thanks again
• TP

  Tom Patten

  Dec 19, 2022
  5.0
  My family were struggling due to a non working furnace just before Christmas. Willamette HVAC was able to work with the merchant to rush the part delivery and came to install once the part was received. Their technician J walked me through troubleshooting and maintenance tips to help avoid future problems. He was knowledgeable and stuck around to make sure everything was up and running correctly. The final invoice came in under the initial quote and really provided my family some much needed relief. Thank you Sherie and J for excellent service.

Frequently Asked Questions About Willamette HVAC