Business Details
About
Countertop StoreGeneral ContractorTile ContractorShowers
Signature Surfaces NW provides sales, fabrication, and installation of tile, granite, marble, quartzite, and quartz Monday through Saturday to Eugene, Oregon and the surrounding area.
Location
Hours
Reviews
5.0
16 reviews
5 stars
16
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1 star0
- BDBeth DreilingMar 23, 20245.0Great selections. Expert in field and very helpful.
- SMstewart meyersJun 3, 20215.0We were remodeling our kitchen and had a very small project, to recut a single piece of granite A knowledgeable individual in the business recommended SSNW, as it was too small of a project for them. SSNW recut the granite in a very timely fashion, actually fixed a problem that I thought was too small to deal with, and independently fixed a section that I had missed. On top of that, they were professional and great to work with. I was 100% pleased. All this for a very reasonable price. I would work with them again in a heartbeat!
- BJBill JacobsonSep 24, 20195.0This company came highly recommended from our contractor and they actually surpassed that recommendation! Extremely thorough and precise. Look no further!
- CCcole chapmanApr 27, 20175.0We couldn't be happier with the entire experience. Getting to walk through the yard to pick the perfect granite for our kitchen as well as picking out how to place the counter tops made us a part of the process and we'll always have a great memory of it. The staff we worked with was fast and did quality work. I will be adding pictures soon and I would recommend Signature Surfaces NW to anyone looking to add value to their home.
Frequently Asked Questions About Signature Surfaces NW
Where does your stone come from?
Our stone is primarily sourced from Brazil. We import directly from quarries, allowing us to offer a unique selection at competitive prices.
Do you work with other suppliers?
Yes, we do. If you don't find what you're looking for in our on-site inventory, you're welcome to explore options from all suppliers in Portland. We collaborate with these suppliers and receive weekly deliveries.
What is the difference between 2cm and 3cm?
2cm stone is 0.75 inches thick, while 3cm stone is 1.25 inches thick. 2cm stone typically requires edge gluing to appear thicker and needs more labor and sub-decking. At Signature Surfaces NW, we predominantly use 3cm stone for residential installations, as it allows for fewer pieces and less gluing.
What is the difference between granite and quartz?
Granite is a natural stone quarried from the earth, while quartz is manufactured using natural components and petroleum-based products. Both have comparable price ranges. Granite often comes in larger pieces, reducing seams and waste. Quartz is more prone to scratching and heat damage. Both require sealing, with natural stone being more porous. Each material has its unique advantages for countertop applications.
How long will I be without my countertops?
For existing cabinet installations, we can usually remove old countertops and install new ones in a single day. If you're replacing cabinets as well, the process typically takes 2-3 weeks from template to installation.
Can I lay out my templates?
Absolutely. We encourage all customers to participate in the layout and cutting process of their stone.
How many seams will I have?
We aim to minimize seams, primarily limited by material size. Typically, if seams are necessary, there's often one through the sink area and another behind the stove.
Will the same person who templates also install?
Yes, Oscar and his crew have been handling both templating and installation for nearly a decade, ensuring consistency throughout the process.
Do you subcontract out any of the work?
No, we handle all tile and stone work in-house. We can provide referrals for plumbers, electricians, or other tradesmen for services we don't offer.
What if I get a stain or a chip?
Please contact us immediately. We're committed to addressing any issues and will do our best to assist you whenever needed.
Where does Signature Surfaces NW source its stone materials?
Signature Surfaces NW primarily sources its stone directly from quarries in Brazil, allowing them to offer a unique selection at competitive prices.
Does Signature Surfaces NW collaborate with other suppliers in the Portland area?
Yes, if a product is not available in their on-site inventory, customers can explore options from all suppliers in Portland, and Signature Surfaces NW collaborates with these suppliers with weekly deliveries.
What is the difference between 2cm and 3cm thick stone used by Signature Surfaces NW?
2cm stone is 0.75 inches thick and typically requires edge gluing and extra labor, while 3cm stone is 1.25 inches thick and preferred by Signature Surfaces NW for residential installations due to fewer pieces and less gluing.
How do granite and quartz compare as countertop materials offered by Signature Surfaces NW?
Granite is a natural quarried stone, while quartz is manufactured using natural and petroleum-based products. Granite often has fewer seams and is less prone to scratching and heat damage; both require sealing, with unique advantages for countertop use.
What is the typical timeframe for countertop installation at Signature Surfaces NW?
For installations that only replace countertops, the process usually takes one day. For replacement of cabinets and countertops, it typically takes 2 to 3 weeks from templating to installation.
Can customers participate in the layout and cutting of their stone countertops at Signature Surfaces NW?
Yes, customers are encouraged to participate in the layout and cutting process of their stone countertops.
Who performs the templating and installation work at Signature Surfaces NW?
Oscar and his crew have been handling both templating and installation for nearly a decade, ensuring consistency throughout the process.
Are any services subcontracted out by Signature Surfaces NW?
No, all tile and stone work is handled in-house, though referrals can be provided for other trades like plumbing or electrical work.
What should I do if my countertop gets a stain or chip after installation by Signature Surfaces NW?
You should contact Signature Surfaces NW immediately; they are committed to addressing any issues and will provide assistance as needed.
What nearby places can customers visit when coming to Signature Surfaces NW in Eugene?
Nearby attractions include Camp Putt Adventure Golf Park for family fun, the Glenwood flea market for shopping bargains, and Siuslaw Falls County Park for outdoor activities. Visitors can enjoy these locations before or after their visit to Signature Surfaces NW.
Are there convenient automotive services near Signature Surfaces NW?
Yes, customers can access nearby automotive services such as Goofy's Muffler Brakes & More for repairs and Motor City LLC auto sales for vehicles and accessories, useful if you need vehicle maintenance during your visit.
What dining options are available near Signature Surfaces NW in Eugene?
Nearby dining includes Roaring Rapids Pizza Company and Krispy Krunchy Chicken, providing great opportunities to enjoy a meal before or after visiting Signature Surfaces NW.