Brand Certified
Pacific Plumbing and Rooter
4.9(686 reviews)
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
Business Details
90597 Monya Ln, Eugene, OR
97402, United States
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
(541) 505-9312
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
About
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
Plumber
Josh Edwards and Rob Ketch, the owners, have over 40 years’ experience in the plumbing trade between the two of them. They both pulled away from their jobs and started Pacific Plumbing & Rooter in 2013. They have rapidly grown to be one of the top plumbing companies in the community. With both growing up and raising families in Eugene they are very dedicated to providing the highest level of quality service and give back to the communities with donating to youth sports. The dedication they give to their employees while being a small local business is unmatched.
Location
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
Hours
Certified by Pacific Plumbing and Rooter • Mar 01, 2026
Reviews
4.9
686 reviews
5 stars
660
4 stars10
3 stars1
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to explain issues clearly and provide reassurance during stressful situations.
Timeliness
Numerous reviews noted the prompt response times and quick service, with many technicians arriving earlier than expected and completing jobs efficiently.
Quality of Work
Customers consistently reported high satisfaction with the quality of repairs and installations, often mentioning that technicians went above and beyond to ensure everything was done correctly.
Communication
Several reviews emphasized the clear communication from technicians regarding the work being done, pricing, and follow-up, contributing to a positive overall experience.
Follow-Up Issues
A few customers expressed dissatisfaction with the lack of follow-up from management after service, indicating a need for improvement in this area.
- RCRichard CaveDec 3, 20255.0Tyler did an excellent job. Faucet looks good so far.
- JLJessie LitchfieldDec 2, 20255.0We absolutely love this company, they are so great to work with. We had some water leaking from our washer and it turned out we had some bigger issues with the pipes underneath our house. Both Jim and Tyler were so pleasant to work with and made an extremely stressful situation so much better for us. I can’t recommend this place enough.
- VBVanessa BrownDec 1, 20255.0Love that I have good pressure now and the it is hot and the cold is cold yea!
- MWMyles WanstallNov 30, 20254.0Tanner was great. Helpful and courteous, especially for someone who's working emergency calls on a Sunday.
- RMRob MolinarNov 28, 20255.0Jim Glavin was actually a joy to work with. He made us feel taken care of and important. He cared to know about the root of the problem and gave solid advice for me and to pass along to our landlord. Jim is an A+, and this was on Thanksgiving.
Brand Certified Facts from Pacific Plumbing and Rooter
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Certified March 01, 2026Yext Knowledge Graph
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