Ferguson Waterworks

4.2
13 reviews

About

Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.

Location

Ferguson Waterworks
3280 West 1st Ave, Eugene, OR
97402, United States

Hours

Reviews

4.2
13 reviews
5 stars
9
4 stars
1
3 stars
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2 stars
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1 star
1
  • JW
    jonathan woody
    Dec 2, 2025
    2.0
    Eugene Branch needs an overhaul on the waterworks side. Older experts are great when and if they answer the phone. The two Stars are only for how they used to be. It'd be less if based on current state of the office. I dropped one Star for lack of cross training to allow more reps to handle aging out experts. Dropped another star for email and voicemail messages left going unanswered/un-returned. I had the phone number of the manufacturer for a large meter we needed, just needed to pay the middle man. No call backs or returned email. Third star dropped because after two weeks of trying to go through our local Eugene office, including two calls to the branch this morning, I called the Salem Branch and got what I needed. It's not a fluke, Eugene branch service has deteriorated since Covid on the water side. Wastewater side has been fine in my experience.
  • BA
    Brian Andrew
    Nov 9, 2017
    5.0
    Very easy to get in and out and quick service basically have everything I need in stock
  • PC
    Paul Conte
    Dec 27, 2014
    5.0
    We are a couple who are building a new house in Sunriver . We've gotten exemplary help and service from the staff at Ferguson's Eugene, Oregon showroom in choosing all of our plumbing fixtures. Our builder had pointed us to a couple suppliers in Bend, Oregon, but they were terrible and had limited fixtures on display. They just wanted us to pick the most expensive stuff they were pushing and were no help at all in finding the right "value point." The Ferguson staff were exactly the opposite. Patient, knowledgeable and no pressure at all. I compared the prices they offered our contractor, and they were essentially the same as the best prices I could find on the Internet. Highly recommended! Paul Conte, Eugene, OR.

Frequently Asked Questions About Ferguson Waterworks

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We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.

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