Baxter Plumbing & Rooter Inc

Reviews

• RP

  Rhen Pond

  Sep 29, 2025
  5.0
  This plumbing company is fantastic! The team was prompt, polite and knowledgeable of their trade. I never expected same day service, but that's what happened and I appreciated the work. I would highly recommend Baxter Plumbing and Rooter, Inc. They have a life long customer here.
• JM

  John Mac

  Aug 19, 2025
  5.0
  I've used this company for my tankless water heater install last year and was really happy with the techs attitude and super clean install. Used them again today to repair a 1940's toilet flange cemented into the cement house pad. Yet again, different tech, great attitude, creative/smart problem solving skills, and cleaned up the area really well. I'll always do business with this company. Oh and the labor price is +/- half of roto-rooter. Will use them in the near future for a complete kitchen under-sink re-piping fixing previous owners RTV gasket fix headache. Homeownership woe's... right!?!
• CP

  Calmer Purple

  Jul 27, 2025
  5.0
  I am very impressed with the service I received with Baxter. They were prompt, professional and respectful of my time and home. They accidentally installed the wrong product but took full responsibility and fixed the issue in a very timely manner. They also offered to pay for the inspection of the new installation. This is a local business and we should all do our best to support it. Kudos to them.
• KM

  Karen Martin

  Jul 10, 2025
  3.0
  I called to get a quote to replace a leaking water heater. I was told the cost would be $206/hr for about 5 hours. 2 guys came out the next day and removed the old water heater. They then told me that (among other things) the actual cost for this job was $2600. I was astounded and in shock. At this point I had no water heater and they had shut off the water to the whole house. I was over a barrel as they say. I couldn’t tell them to leave but I also didn’t think it was fair to pay more than quoted. The whole thing smelled of entrapment. The long and short of it is I sent them $1030 the amount they quoted me, along with an explanatory letter. Now they expect me to pay the rest of the $2600. This is unfair. You can’t just raise the price in the middle of a job. The guys did a good job but the point is they never would have been hired had I been given the $2600 quote in the first place. Watch out and make sure you are quoted correctly.
• JO

  Johnny Ortiz

  Jun 16, 2025
  5.0
  Outstanding Service! We had a 78 year old main line, connected to three properties - collapsed. They made all NEW separate functional sewage lines. From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side.

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