Certified by 2nd Chance Roof & Chimney LLC • Mar 01, 2026
Reviews
4.8
138 reviews
5 stars
127
4 stars
4
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the staff, noting their courteous and friendly demeanor.
Quality of Work
Many reviews highlighted the high quality of work performed, with customers expressing satisfaction with roofing, chimney repairs, and installations.
Communication
The business received positive feedback for its clear and timely communication, with many customers appreciating the responsiveness of the staff.
Timeliness
Customers frequently mentioned that the company was prompt in scheduling and completing jobs, often finishing ahead of schedule.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication issues and unsatisfactory work, indicating inconsistency in service.
KC
Katie Colter
2 days ago
5.0
I have been thrilled with the level of service provided by 2nd Chance Roof & Chimney to my clients over the years. As a busy Realtor, one of the biggest hurdles I run into regularly is a roof at the end of its life. When I call 2nd Chance, I know we'll receive an honest opinion and guidance on how to proceed. When roofs need to be fully replaced, I've been pleased with their pricing, scheduling and communication.
CS
C S
5 days ago
5.0
Extremely pleased with the chimney cleaning service 2nd Chance provided. The initial communication and responsiveness were A+. For the service, they were in and out in just over an hour, took the time to explain concerns and showed me photos of everything. They clearly know what they're doing and even got up on my extremely steep and tall roof to inspect and scrub the cap. All around awesome, professional service at a totally fair price. Highly recommend this company.
CC
Chuck Craytor
Dec 29, 2025
5.0
We started with 2nd Chance to clean our chimney. We then learned they do roof work and had them repair our gutters. Last winter, we had them repair a leak. Last summer, we had them put a new roof on our shed, and finally had a new roof on our home in the fall. Service had been excellent and we are very pleased with the service and quality of the work. Highly recommend 2nd Chance Roof & Chimney.
JG
Justin G
Dec 4, 2025
5.0
Solid owner and work
JG
Janice Grange
Oct 12, 2025
5.0
We purchased a fireplace insert and the company we went through subcontracted with 2nd Chance Roof and Chimney LLC to do the initial prep work on our fireplace/chimney. They were very profession, quick and cleaned all dust, dirt and debris before they left.
Frequently Asked Questions About 2nd Chance Roof & Chimney LLC
How do I know whether I need a new roof or roof repairs?
To determine if your roof requires repairs or a complete replacement, it's advisable to consult a licensed professional. They can provide an expert assessment based on your roof's age and composition. For residents in Eugene, Roseburg and the surrounding areas, 2nd Chance Roof & Chimney LLC offers professional inspections to evaluate your roofing needs.
Which roofing materials can I choose from?
We offer a variety of roofing materials tailored to different roof pitches. For low-slope roofs, options include membrane and metal roofing. Higher-pitched roofs can be fitted with either shingle or metal roofing. For more detailed information about roofing options in Eugene, OR, we recommend consulting with our experienced team.
How do I know which type of roof is the best choice for my home?
Selecting the ideal roof for your home depends on various factors including your property's characteristics, future plans, and budget constraints. Our team at 2nd Chance Roof & Chimney LLC is available to provide expert guidance for residents considering roof replacement in Eugene, Roseburg and the surrounding areas.
How long will it take to replace my roof?
The duration of a roof replacement project in Eugene, Roseburg and the surrounding areas varies based on factors such as roof size, pitch, and the materials being removed and installed. Typically, an average-sized roof with a normal pitch can be completed in two to three days. More complex projects, like steep-sloped roofs on larger homes, may require a week or more to complete.
Should I choose a tear-off roof replacement or a roof-over-roof construction?
For roof replacements in Eugene, Roseburg and the surrounding areas, we strongly recommend opting for a tear-off replacement. While roof-over-roof construction may seem more cost-effective initially, it often leads to significant problems. This method can reduce your roof's lifespan by half and make leak detection and repair extremely challenging. A complete tear-off ensures a more durable and reliable roofing solution.
Are there environmentally friendly roofing materials and methods I can choose from?
Yes, environmentally conscious roofing options are available. We recommend Malarkey shingles, which are manufactured using recycled rubber and plastic. These shingles offer superior longevity compared to traditional asphalt shingles and incorporate smog-reducing technology. For eco-friendly roofing solutions in Eugene, Roseburg and the surrounding areas, 2nd Chance Roof & Chimney LLC is your trusted partner.
What type of warranties do you offer?
We provide a standard 2-year workmanship warranty for all chimney and roof repair services in Eugene, Roseburg and the surrounding areas. For new roof installations, we offer an extended 5-year workmanship warranty, which includes inspections, cleanings, and moss treatments. Additionally, Malarkey products come with a 50-year transferable product warranty. Contact us for more detailed information about our warranty options.
How long does a new roof last?
The lifespan of a new roof is influenced by several factors including location, maintenance, ventilation, installation quality, and materials used. In Oregon, well-maintained asphalt shingles typically last around 25 years. Metal roofs, known for their enhanced weather resistance and durability, can last up to 50 years according to industry reports. For specific information about roof longevity in Eugene, Roseburg and the surrounding areas, please consult our team.
Can I have my roof replaced in the winter?
Absolutely. Our skilled roofing team in Eugene, Roseburg and the surrounding areas employs specialized techniques that allow for roof installation or repair regardless of weather conditions, including during winter months.
Will a roof replacement lower my energy bills?
Indeed, a new roof can contribute to reduced energy costs. It effectively seals leaks that may compromise insulation efficiency, thereby improving your home's overall energy performance. Modern roofing materials also feature enhanced solar reflectivity, which aids in heat dissipation. For more information about the energy-saving benefits of a new roof in Eugene, Roseburg and the surrounding areas, please contact 2nd Chance Roof & Chimney LLC.
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Certified March 01, 2026Yext Knowledge Graph
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