United Rentals

4.0
25 reviews
United Rentals Forklift

About

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United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today.

Location

United Rentals
62530 Us 101, Coos Bay, OR
97420, United States

Hours

Reviews

4.0
25 reviews
5 stars
15
4 stars
3
3 stars
2
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1
1 star
4
  • JK
    Jeff Kleindienst
    Sep 20, 2024
    5.0
    Great experience. In and out with chipper in about 10 minutes. Chipper broke down after a few minutes. Got $73. refund on a $400. rental. Think I got shafted on the deal.
  • BL
    Brandon Lloyd
    Jun 16, 2023
    3.0
    4/27/23 Rented a 6" chipper. Put a 4'' piece of older wood in the machine. It jammed and the project was not completed, or even close. The machine was returned right away. A PARTIAL refund was given: of $373.94 $208.25 was returned. This was an issue because we purchased the rental protection when we rented the machine to cover any issues. In addition, it was never specified that the machine would only take wood in certain conditions. Bottom line is that the machine did not function as described. You need to do a better job describing to customers what the machines are capable of BEFORE taking their money. Renting the machines out and then telling people on the backside is not acceptable. When we tried to discuss this, the tone of the conversation has been very much that you are doing us a favor by not issuing a full refund and that we should be glad that we are not paying to unjam it. This business has shown that it values be "right" over making your customers feel valued. In the long run, that will cost you more. We have asked for documentation that describes the machine capabilities were covered before the rental. That was ignored. As stated above, we stayed within the size limits, and that was all that was covered. 6/26/23 Review update: Full refund has been completed and we appreciate efforts to restore customer relationships.
  • SH
    Steven Harder
    Aug 23, 2022
    5.0
    The equipment you need, when you need it, to get the job done quickly and easily. Be aware, if you have United deliver, they'll rake you over the coals. (You need a 1/2 ton or bigger truck to pull the equipment trailer.)
  • AP
    Adam Palmer
    Jun 15, 2021
    1.0
    Well when I call and reserve something and your employees tell me you open at 7 a.m. no problem and I show up at 6.55 and see 8 on the door . And I have to be somewhere at 9.a.m. it puts a massive delay. So I call corporate and they say only coosbay opens at 8 . So I tell them we'll send someone down as you told me they opened at 7. For which the reply was nope we can't do that. So I had to cancel my reservation and tell the customer I was going to be late in the future do not forward calls to a random call center mabye answer the phone in the location a customer calls so this never ever happens again very unprofessional
  • TT
    Tara Tallent
    Apr 27, 2021
    5.0
    Friendly and helpful staff

Frequently Asked Questions About United Rentals

Do you sell used equipment?

Yes, United Rentals sells used, well-maintained equipment from the industry’s leading manufacturers, like Skyjack, Genie and Toyota. As the provider of the world’s largest rental fleet, our used equipment is regularly inspected, field tested and expertly maintained.

How much does it cost to rent equipment?

The cost of an equipment rental varies depending on the make, model, features and rental period. To get an accurate estimate for your market, contact our branch.