Budget Blinds of Bolton & Newmarket

Reviews

• CP

  Christa Plester

  Aug 30, 2025
  1.0
  Extremely poor customer service.
• BL

  Brandon Lewis

  Jul 17, 2025
  1.0
  Sub-par experience. They do not know how to measure properly and the product I received was an incorrect size. Before placing the order I expressed my concerns with the measurements (through written communication via email) as I knew my windows were not perfectly square/uniform. I was assured measurements were taken correctly and they accounted for this. 3 weeks later I receive the product and the size is wrong. They chalked it up as "oh mistakes happen." That is an unacceptable excuse. I only had 2 windows for my order, and I was specifically trying to be proactive and ensure the measurements would not be incorrect so that this would not happen and waste anyone's time and money. It would have been very easy for them to confirm or double check the measurements when I expressed my concerns. Not to mention, some of the components also arrived damaged. We are now on day 7 since I received my order and I do not have any updates on when budget blinds will be rectifying the issue. I have asked for updates and have not received any response. They finally sent replacement parts 2 weeks later. I had to keep asking for updates and a follow up. They did not bother to actually keep on top of it and get back to me with updates. Now 2 weeks later I have the new parts, and they are still wrong. What a complete joke.
• PB

  Patricia Bahen

  Nov 8, 2021
  5.0
  Upon requesting a quote at my new home in Stouffville in early August, Stacey arrived within a week with her sample books and patiently spent a lot of time with me helping to choose the roller shades that would best compliment my Century home. I had a particular shade in mind for one of the rooms, and she managed to find it. Budget Blinds did four rooms for a total of 12 windows at a reasonable price. (I compared the prices elsewhere and this was the best value for the quality.). Stacey is a great communicator and was quick to respond to my questions and requests for samples. Her attention to detail was wonderful, and, as this was the first time I had purchased custom blinds, I was concerned about the leap of faith, but she reassured me that the choices would suit the rooms very well, and she was right! I had to wait 6 weeks for the blinds to be made and to arrive, but that is a normal wait time, and it was worth it, as the quality is excellent. The installer did a professional job; installation was quick and efficient. Peter and Brenda, the owners, sent me a note of thanks for supporting their business. Everyone I dealt with at Budget Blinds inspired confidence and were professional and easy to contact. I love to support local businesses, and this one did not disappoint!
• CK

  Connie Krille

  Feb 12, 2014
  5.0
  Excellent service. First meeting with sales adviser was very informative and helpful. Will follow up with further window coverings.

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