Business Details
About
Equipment Rental AgencyPropane SupplierSunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Pembroke to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.6
14 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
1
- EHErica HamelDec 20, 20245.0The guys here are the best. Really knowledgeable and helped get the right stuff for our job. Most rental places are frustrating to deal with but I have nothing to say but great things about the whole team here who helped me the whole way and even gave advice on the project.
- JOJames OberfrankAug 13, 20245.0Friendliest staff around! Super supportive and knowledgeable. Will be back for all my rental needs. Thanks guys!!!
- NNnannyofSep 18, 20201.0Rented an excavator on July20 for July 23 for one day. It was to be dropped off in the morning. Well after numerous phone calls which at first they said they could not find any paperwork on the rental they said it would be dropped off shortly well after a few more phone calls it was finally dropped off at 230pm. The guy I talked to said because of the mixup there was no hurry to get it back and no extra charge We had a plumber booked which because of the delay of delivery we were not ready for. So it cost us another charge for the plumber. We finally finished with the excavator the following day and at 3pm I called to let them know we were done with it and it was ready for pickup. The excavator sat at our house till Monday afternoon when I called again to remind them it was still here. Our credit card shows the charge dated the 20th of July. We get our statement this week and it shows sunbelt again put another charge through on July 28. Hubby phones them the guy couldn’t explain what happened and said he had to talk to his manager and he would call us back. Well no phone call and now your closed till Monday. Not a very good way to run a business
- JFJason FarrellDec 30, 20195.0Had the drill bits I need in stock
- CBColin BarrieAug 5, 20185.0Very helpful staff. Aleays on time
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
To rent a tool, you need a driver's license or government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required. You can also apply for a Commercial Credit account online for more payment options.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment information is needed when making a reservation. Credit customers have a deposit secured within their account until equipment is returned and the contract closed.
Can I extend the rental period if I need equipment longer than planned?
Yes, contact the rental branch to extend your rental. Additional time and charges will be added to your contract and credit card. Refer to your rental contract for applicable day, week, and month rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Equipment should usually be returned to the same location it was rented from. If you need to return to a different location, call the original rental store for guidance and assistance.
Does Sunbelt Rentals offer equipment delivery to my project site?
Yes, delivery services are available for a reasonable fee. You can select delivery during reservation and specify drop-off and pick-up dates. Delivery fees depend on equipment type and distance.
What should I do if rental equipment breaks while I'm using it?
Sunbelt Rentals services all equipment prior to rental. If issues arise during your rental, request service through the equipment detail page in your reservation or contact the rental branch for assistance or replacement.
What are the Sunbelt Rentals Pembroke store hours?
The store is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can Valley Transportation near Sunbelt Rentals help me?
Valley Transportation offers travel services nearby, which can assist customers needing local transit options to reach Sunbelt Rentals at 965 Mackay Street, Pembroke.
What nearby services can I use for shipping while visiting Sunbelt Rentals?
Purolator and Intelcom are nearby shipping and delivery services. If you have freight or parcel needs before or after renting equipment, they provide convenient options close to Sunbelt Rentals.
Are there any recreational activities near Sunbelt Rentals in Pembroke?
Yes, Valley Apex Training Grounds offers gym and sports facilities nearby. Also, Valleyview Golf Pembroke provides a golf course and driving range for leisure before or after your rental visit.