Business Details
About
PlumberDrainage ServiceSeptic System Service
Rooter-Man Plumbers Is An Award-Winning Drain Repair, Plumbing & Waterproofing Company, Trusted Name For Over 50 Years By Homeowners and Top 100 Businesses in Oakville, Burlington, Milton, Georgetown, Halton Hills, and the Greater Toronto Area. Rooter-Man also provides Septic Tank Pumping, Catch Basin Cleaning and Sewage Disposal Services.
Location
Rooter-Man Plumbing & Waterproofing Oakville
1156 Jezero Crescent, Oakville, ON
L6H 0B4, Canada
Hours
Reviews
4.7
175 reviews
5 stars
157
4 stars
7
3 stars1
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and resolve issues quickly.
Pricing Concerns
Several reviews mentioned high costs for services, with some customers feeling that quotes were excessive or not transparent, leading to dissatisfaction.
Customer Communication
Many customers appreciated the clear communication regarding service details, costs, and follow-up advice, contributing to a positive overall experience.
Timeliness
The business received positive feedback for prompt service, with many customers noting quick response times and timely arrivals for scheduled appointments.
- PSPierce St5 days ago5.0Michael D did an excellent job and takes pride in his work, very happy and appreciative of the job that took place. He was communicative through the entire process and made sure I was satisfied before he left. Difficult job as it was in a tight space, but he finished the job well.
- HBHussain BahraniJan 4, 20265.0The best service we recommended Mike and his partner they are the best They did really good job
- TITracy IronsDec 16, 20255.0Excellent service by Garret. Clean and very polite.
- BCBoris CvijeticaninDec 11, 20253.0Had a clogged toilet. Called at 8am, phone answered right away. Appointment set for 2 hrs later. Confirmation arrived both via text and email. 2 hrs later another notification came the plumber is on the way. Cost $100 to see and more for work and snake usage. Found and cleared a clog right away, of course. Nice guy. Went deeper and identified future possible problem/opportunity. Bill came to $500 cash on site, quote $6200 for another job of updating main pipes from cast iron to plastic. Summary. These folks are not wasting their time. Very expensive. Very! At least they are quick. They are looking to upsell right away. Lesson is, keep your plumbing in good order. Maintain it regularly or you will pay the a hefty price. Why 3 stars? The hook is low price on diagnosis, followed by high price for anything after. They know you wont back off with them present to fix the issue. Well thought out on sales level. Most people are fed up to that point they will sell their children to have the problem, usually very simple to fix with the right tools, quickly. Quote for extra work is unrealistic. You are paying plastic surgeon price for sewer job. Will I use them again? I hope not. With this rate they will own the house in a few service calls. Lesson learned. Good for them to find a way to make a lot of money. They are very price aggressive and have capitalized on google recommendations and being at the top of search and good google reviews. Someone has given this a lot of thought. Almost felt like "smash and grab", but it is what it is.
- AMAmanda MDec 3, 20255.0Amazing service. I would highly recommend rooter guys if you need plumber for your residence/ very nice guys and fair prices