Kitchen RemodelerKitchen AppliancesKitchen Supply StoreCabinet MakerCountertop Store
Designing or remodeling a kitchen can be a daunting task. Choosing cabinets, counters, appliances, furniture, backsplash, range hood, sink, faucet and lighting requires careful thought. Schedule your consultation today with one of our kitchen planning professionals! We will help you plan the kitchen of your dream. The kitchen is the heart of your home. Don’t leave anything to chance: even the smallest detail counts. RONA love to help you transform your ideas into reality!
Frequently Asked Questions About Kitchen Design at RONA
When can you start … and finish?
Once you have submitted the request for a free consultation, one of our installers will contact you within 24 to 48 hours to book an appointment. They will then revise with you the different systems and help you choose the right one that best suits your needs.
After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.
For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.
How to choose your kitchen floor?
When it comes to flooring materials in the kitchen, your choices are not limited. Each boasts its own advantages, but unfortunately the good always comes with some sort of bad. Weigh your options and find out which floor is best for you. Learn more https://www.rona.ca/en/workshop/guides/choosing-kitchen-floors
How to Install a kitchen faucet?
A new faucet is a serious upgrade for your kitchen. And when it comes to style and functionality, you really can have it all. The hardest part? Removing the old one, but this project tells you exactly what to do, step-by-step. Learn more: https://www.rona.ca/en/workshop/diy/install-a-kitchen-faucet
How to Paint Kitchen Cabinets?
You don’t need to replace your old kitchen cabinets to give them a fresh new look. A new coat of paint is a quick, easy, and affordable option for both wood and laminate cabinets. Learn More https://www.rona.ca/en/workshop/diy/paint-kitchen-cabinets
Renovating the kitchen: where to start?
The kitchen is the heart of the home. It's where the whole family gathers for meals, for entertaining, doing homework and paperwork, so it's important to make it user-friendly for the entire household. Clever cabinets, spacious work surfaces, practical layout, intelligent equipment and storage: make functionality your goal. Here's the recipe to help you design an ultra-functional kitchen, one that combines practicality and good taste. https://www.rona.ca/en/workshop/guides/planning-your-kitchen-renovation
How can I confirm whether this RONA store provides truck or van rental services?
If truck or van rental is listed as a service on the store’s page at rona.ca, it indicates that the store offers these rental options.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis. You can also find the full list of RONA locations offering rentals at the end of this page.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What services does Kitchen Design at RONA offer?
Kitchen Design at RONA offers kitchen design and renovation services including planning, cabinet selection, countertops, appliances, backsplash, sinks, faucets, and lighting.
How can I schedule a kitchen renovation consultation?
You can schedule a consultation by visiting their website at https://www.rona.ca/en/install-services/kitchen-renovation or by contacting them directly.
What are the operating hours of Kitchen Design at RONA?
They are open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. On November 11, 2025, they open from 12:30 PM to 9:00 PM.
Does Kitchen Design at RONA require a deposit for installation services?
Yes, a 50% deposit is required when signing the installation services contract. The remaining 50% is payable before work begins or the full amount can be paid when signing the contract.
Are RONA installers insured for damage and accidents?
Yes, all RONA installers have liability insurance to cover damage and accidents during installation.
What product brands are available at Kitchen Design at RONA?
They offer products from brands like Landon & Co, Hugo&Borg, Allen + Roth, Kohler, Blanco, Kindred, Valu+, Stylish, Onex®, Belanger Laminates, and many others.
How does Kitchen Design at RONA ensure customer satisfaction?
Customer satisfaction is ensured through constant customer care during projects, inspections upon completion, and customer feedback surveys after installation.
What nearby places can customers visit when they come to Kitchen Design at RONA?
Nearby places include Garden Centre at RONA for plants and landscaping, Home & Garden RONA hardware store for home improvement supplies, and The Brick for furniture and appliances, providing customers convenient options for complementary shopping.
Can customers access transit or community services nearby Kitchen Design at RONA?
Yes, nearby community services such as Tanglewood Hillsdale Community Association offer event planning and community support, and Van Houtte Coffee Services provides a nearby café for breaks during visits.
Are there dining options near Kitchen Design at RONA for customers to enjoy?
Customers can visit nearby dining options like Bombay Spices Ottawa for groceries and restaurant services, and Crispy Chips for fast food, making it convenient to plan meals around their visit.