Arclight Tool + Supply Co.

Reviews

• MZ

  Mike Zwack

  Jan 22, 2026
  1.0
  This is not a company to which I would feel comfortable doing any sort of business with again. I placed an order December 15th for an AirSled on their website. I was able to make the purchase without knowing the unit was not in stock and was delayed. I had no communication from anyone at the company until I escalated it to the Manufacturer who then reached out to Richard directly. Only then did he reply and let me know it was not at the warehouse, and the arrival date I chose was not going to be met. He gave me the option to cancel the order, or wait and have it shipped once it arrives, which he said would arrive within the next week. I chose to cancel the order and work directly with the manufacturer to order the unit instead of Arclight. I have emailed January 2nd, January 7th, and January 22nd for an update and have not received any reply from Richard or anyone at Arclight. I have been able to get Richard on the phone exactly 1 time since December 18th. I have left 3-4 voicemails with Richard as well between December 18th and January 22nd. I spoke with him on January 19th to which he was shocked I hadn't received a refund yet. he said he would look into it right away and get me a status update. Its now been 3 days since that call, and no response from him or anyone at Arclight.
• SB

  Samantha B

  Jun 3, 2025
  5.0
  I’ve purchased pancake fans, a dehumidifier, and scaffolding from Arclight Tool and Supply — and I’m incredibly impressed with both the quality of the equipment and the service. Richard, the owner, not only ensured I had the right tools for the job, but also encouraged me to consider renting out my equipment as an additional stream of income. What sets Richard apart is his commitment to safety and education — he's more than just a supplier; he’s a trusted resource in the field. Arclight Tool and Supply consistently provides forward-thinking equipment that helps keep our project sites clean, efficient, and compliant. Highly recommend!
• PR

  Paul Read

  Apr 1, 2025
  5.0
  Richard was most helpful in discussing our needs and ensuring we had the right equipment on a timely basis. He went above and beyond to help our urgent need. Good communication and quality equipment at a good price. Will be back again - thank you!
• DF

  Donald Friesen

  Mar 26, 2025
  5.0
  This is a great company to do business with!

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