ServiceMaster of Midland/Orillia

Reviews

• GM

  G Mangano

  Nov 4, 2025
  1.0
  Absolutely awful. Phone calls and messages were never returned, it takes constant prompting to get a response. The employees that were sent to my home to do the work could not speak english or French, they held up google translate when I only wanted to ask "how long will you be here today". Simple communication was impossible. They ommitted work and materials from the invoice which caused further delays. I was missing drywall, flooring, insulation since february. In September I gave up and hired a local contractor who completed the work within a month, to a higher standard. I would never recommend service master to anyone.
• RL

  Robert Lockyer

  Oct 20, 2025
  5.0
  I’ve dealt with a lot of carpet cleaning places, but nobody has treated me as personable as SERVICEMASTER Tara and Tamara. Make a great team.
• KB

  Kim Brady

  Oct 17, 2025
  1.0
  I would actually rate them at a minus if that was an option. Worst company ever. Rugs stink and r as dirty as b4 they came. Called 3 times to speak with Tara (coordinator in Midland), left voicemail and absolutely no response. If u want good customer service, don’t go to them. Save ur hard earned money. I’ve posted b4 and after pics. Can u even tell the difference? Judge for yourself.
• AJ

  Aktun Johnni

  Aug 23, 2025
  2.0
  They did arrive quickly and throughly cleaned up, but blocked up the sump pump with their drainage hoses so the basement flooded again and a team had to come fix the mistake. Then when it came time to remove the damaged goods we were regularily forgotten about and neglected despite reaching out numerous times so once again all the hard work the second team did to clean up was wasted as stuff mouldered in the basement. Took 5 months.
• JC

  Jill Cann

  Jul 24, 2025
  1.0
  Worst experience ever. Sergio’s project management skills lack any sort of competence.

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