Element Windows & Doors Inc.

4.8
158 reviews
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Business Details

6585 Malden Road, LaSalle, ON
N9H1T5, Canada
(519) 734-7272
https://www.ewdwindows.ca/
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About

Window Installation Service
Customer service is the foundation upon which Shaun Element started Element Windows and Doors. During his invaluable 19 years as an installer Shaun learned everything he could about the window and door industry, the least of which was what NOT to do. He had learned that a successful window and door company was built on respect. A respect for employees and customers alike. If your employees are happy they will in turn ensure your customers are happy. After much thought and conversation with his wife, Shaun Registered Element Windows and Doors! Shaun Element used his own name for his company because that way he can ensure he stands behind his company, no matter what, ensuring the highest customer service in the business

Location

Element Windows & Doors Inc.
6585 Malden Road, LaSalle, ON
N9H1T5, Canada

Hours

Reviews

4.8
158 reviews
5 stars
147
4 stars
2
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and friendliness of the staff throughout the entire process, from sales to installation.

Quality of Work

The quality of installation and materials received high marks, with many reviews highlighting attention to detail and craftsmanship.

Communication

The business was noted for its excellent communication, keeping customers informed at every stage of the project.

Timeliness

Most customers reported that the work was completed on time or ahead of schedule, contributing to a positive overall experience.

Customer Service

While many reviews were positive, there were a few complaints regarding unresolved issues and delays, indicating room for improvement in customer service.
  • SL
    Sandy Legault
    3 days ago
    5.0
    Excellent service.Element windows did an awesome job on my home. The whole team was very friendly, efficient and honest from start to finish. Great workmanship, clean and smooth experience overall. Highly recommend!!
  • HM
    Hannah Martens
    Dec 17, 2025
    5.0
    Every person that was part of this process was friendly, honest, and professional. Real people, who appreciate the details - the results speak for themselves. Absolutely beautiful install on our house and we couldn't be happier
  • JM
    Joseph McFadden
    Dec 16, 2025
    5.0
    Element Window and Door did an awesome job. The installers were Tom and Baylie and they were the best. They arrived at 8:30 as promised and started working right away. Runners were used throughout the house and they were very neat. It was really cold the first day so they kept the doors closed in the rooms so the house wouldn’t get too cold. We were scheduled for 2-3 days but it only took about a day and a half. When the job was done we did an inspection with Tom to make sure everything was to our satisfaction and it was. Our experience with Sean for the quoting , Chris for final measurements and of course Tom and Baylie for the install was perfect. We highly recommend Element Window and Door and truly appreciate the work ethic they all have. Joe & Jennifer McFadden.
  • JH
    Justin Hoag
    Dec 15, 2025
    5.0
    We had Element put in some basement windows a few years back and had a great experience. So when we needed a new garage side door we contacted the them again. We were not disappointing! Nicole from sales came to the house for the initial measurement and consultation. She was lovely and personable and we had great chats. Shortly thereafter the owner himself Shaun Element came by to do a final double-check measurement. He made a few suggestions and modifications which we agreed to and appreciated. Next, we dealt with the general manager, Chris, who set up a time for the install and answered a few questions that we had. Jeff, the installer, came today for the final install and everything went great (besides the cold and the wonky garage opening). He tackled it well and was super pleasant while doing it. A great experience from the entire team start to finish. 5 stars. Thanks again.
  • AD
    Andrew Despins
    Dec 10, 2025
    5.0
    Outstanding service from start to finish. Jeff and Chris were terrific when they came to do the install of our dining room window, battling snow, rain and freezing rain. Whole process went better than expected and our new window looks great. We’re so happy that we’ll be contacting them for a new front window in the spring.
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Frequently Asked Questions About Element Windows & Doors Inc.

What are the business hours of Element Windows & Doors Inc.?

Element Windows & Doors Inc. is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Where is Element Windows & Doors Inc. located?

The company is located at 6585 Malden Road, LaSalle, ON, N9H1T5, Canada.