D.R. HOWELL ELECTRIC INC.

Reviews

• EK

  Evelyn Kinch

  May 1, 2026
  5.0
  I highly recommend D.R. Howell Electric. The whole team is highly professional and the installation of our Generac Generator and new panel was perfect. The team arrived on time and everything was well organized by Rennee Vokey in the office . We are very pleased with our purchase and look forward to having D.R Howell Electric maintain our Generac in the future. Wayne Nunn Evelyn Kinch
• RD

  Rick Day

  Apr 28, 2026
  5.0
  This year, we elected to have a Generac generator installed and reached out to several companies in the Kemptville area. D.R. Howell responded promptly, and we scheduled a site visit and quotation. We appreciated that Dean Howell, the owner, conducted the inspection personally, addressing our requests and concerns and providing detailed options for generator placement. Upon agreeing on an option, an installation date was set. Subsequently, Renee informed us of a cancellation, allowing them to complete the installation ahead of schedule. The installation crew arrived punctually and worked consistently throughout the day. The propane hookup was expertly managed by the owner of Smith Falls Pipe Fitting. Communication with the installers regarding progress and procedures was clear and concise. Multiple entities—including Hydro One, Howell Electric, the propane pipe fitter, and the ESA inspector—coordinated seamlessly, demonstrating strong teamwork. The installation was finished earlier than anticipated. While awaiting Hydro One's reconnection, the electrician thoroughly explained the generator's operation and maintenance expectations. Overall, both the installation and office teams were knowledgeable and courteous, ensuring the process was efficient and pleasant. Renee handled all paperwork and account setup, warranty submission, and documentation, eliminating confusion. D.R. Howell will monitor the generator and advise on maintenance as needed. Thank you to Dean Howell and the entire team for their excellent service.
• AN

  Aaron Nichols

  Apr 23, 2026
  5.0
  Recently had an outlet installed in the garage for an EV Charger, price was fair, work was done quickly and efficiently - happy with the service. I would recommend them.
• HA

  Hassan abbasi

  Dec 25, 2025
  3.0
  I had them out last month to install a whole-home Generac generator after too many outages in the area, and everything went smoothly. The office is in a small industrial unit on Precision Drive, easy to find with plenty of parking right outside. The team showed up on time, worked efficiently, and kept the site tidy throughout the day-long job. They explained the setup clearly and made sure I understood how to monitor it via the app. Professional and straightforward from the quote to the finish—no surprises. Good local option for reliable electrical work.
• JC

  J C

  Nov 27, 2025
  5.0
  Before I start I want to say that this is my very first google review and it's reflects on the exceptional service that I received from D.R. Howell Electric. When we decided to have a Generac Generator installed, D.R. Howell Electric was highly recommended by my brother in law who had one installed a few years ago by them. PS:( He is very meticulous and was very impressed with the qualty of the work.) I had initially done the on-line calculation to determine the size of the generator which came out to a 24 KW, but taking into account that if I would have an electric vehicle in the future, the recommended size was a 26 KW. I am providing the dates to show the timeline from consultation to installation. Dean Howell came for the consultation on October 2, 2025, and after discussing with him on the size and location of the generator, he explained that because of a new electrical code requirement that had just been implemented one day ago, on October 1, 2025, the transfer switch could only be installed outside next to the service entry only if a new bonding cable could be installed in the same conduit as the power lines to the panel, approximately 30 feet away and under the garage floor to the basement service panel. It was decided to have the transfer switch intalled next to the electrical panel in the basement. Later on the same day, October 2, 2025, I received a detailed estimate for the installation of a 26 KW Generac Generator. As I would normally do, I had another company come for an estimate on October 7, 2025. This company specializes in Generator sales and installations and I was given contradictory information on the installation of a bonding cable as per the new requirements and I was provided an estimate for a 24 KW Generator that was over $900.00 more than D.R. Howell for a 26 KW. Just to satisfy myself, I contacted the Electrical Safety Inspector for my area, and he confirmed that information that Dean Howell had provided was correct. He further stated that if the bonding cable was installed as the second company had suggested, it would not be approved and would have to be corrected. On October 9, 2025, I cancelled a third consultation with another company and I accepted the proposal from D.R. Howell. I then received an email from Renée Vokey who started the file. On October 10, 2025, Renée provided an installation date of November 4, 2025 and stated the the team would arrive around 7 am. On November 4, 2025, Darren and Kyle arrived at 7 am and I showed Darren the site and discussed the installation with him. Both of them quickly went to work preparing everything before Hydro showed up at 10 am for the meter disconnect. Renée took care of everything, Electrical permit and Hydro meter disconnect, Enbridge, Gas installer and registering the generator for the warranty. The only thing I had to do was dig a trench for the gas line installation. As the work was progressing on November 4th, 2025, at 10:01 am, I received an email from Generac that my new generator had been registered and I qualified for Promotions and Offers. The advertised warranty on the unit was 5 years but later that evening I received an email at 9.15 pm stating that I qualified for a warranty of 10 tears, (bonus). After the installation was completed, Darren showed me how the generator worked, connected the unit to my wifi and proceeded with a test. I want to thank the team at D.R. Howell again for a job well done and I would highly recommend to them anyone thinking of getting a Generac Generator.

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