Business Details
About
Garage Door Supplier
For over 20 years, Windsor and Essex County has trusted Anchor Doors & Service for top quality garage door installation, replacement, and repairs from our industry professionals. Whether you have a malfunctioning door or operator, are remodeling and want to upgrade your garage door, or need a brand new installation for your recently-built new home, we offer top quality products and the best workmanship around.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Reviews
4.4
39 reviews
5 stars
31
4 stars
1
3 stars
3
2 stars
1
1 star
3
- SWSteve WhiteJun 23, 20255.0Awesome communication and service. Nice variety of doors at their location. The whole process went smoothly. Shane the installer is top notch.
- JBJosh BrackellJun 16, 20255.0I finished fishing and threw my tackle box on top of my shelves under the rail of my garage door. Went inside as soon as I hit the button and the next morning realized it was severely messed up and cockeyed, (I'm a construction supervisor) and spent hours trying to get it closed with no progress. Called multiple companies before anchor, just to get it closed. They were the only company that was quick and efficient, that were able to come out the same day. I have a old home and a odd size door so, anchor was not only cheaper they also provided a quality garage door. They even started the installation a day before the scheduled date. The tech did do good work, unfortunately he was rude and made a few mistakes but not a reflection of this company. The other 2 techs that that we dealt with were polite and went above and beyond to make sure we were happy. Grant was the gentleman I dealt with and made the process easy and painless.
- MWMICHELINE WattsJul 23, 20245.0Very satisfied with the service. Young gentleman were polite and courteous. Old garage door was down and new one up in no time at all. Everything was cleaned up afterwards. Would highly recommend them .
- JMJoey McFeb 6, 20245.0Have dealt with both Steve and Tracey and have nothing but positive things to say about the whole experience. Fantastic to work with. Responsive. Timely.
- BBBarbra BloomfieldOct 23, 20235.0Called at 8:30 A.M. and they were here before 9:00 A.M. fixed the broken spring, very nice young man , would always go back to them for help
Frequently Asked Questions About Anchor Doors & Service Inc.
Are new garage doors safe?
Anchor Doors offers a Family Safe Classic line of doors that are finger-protected. These patented “Finger-Protected” garage doors are designed to prevent your fingers from getting pinched between the joints, inside and out. They also have tamper-resistant cable attachments that cannot be released under tension. This helps prevent accidental injuries. All new garage doors come with brand new hardware to make your door safe.
What is headroom and how much do I need?
Headroom is the distance from the top of your door to the lowest point of the ceiling or any obstructions of the garage door opener rails, such as pipes or ductwork. A door and opener installation usually requires 15″ headroom. In a low headroom situation, we can complete the installation with as little as 5″.
What does "R Value" mean?
“R” value is a measurement of thermal effectiveness, or level of insulation. The higher the “R” value, the better the door insulates, keeping your precious heat inside and saving you money.
Do you offer replacement sections for my existing door?
Yes, most of the time you can replace your sections, but it depends on the brand, model, and how old it is. Exposure to the elements will alter the appearance of the door over time and a replacement section may not match.
Can I install my old garage door opener on my new door?
Yes, but we recommend replacing the old opener to ensure the unit is equipped with all of the latest safety features required to protect your family and pets.
Why won't my garage door close?
- The safety eyes at the bottom of your garage door on either side may be blocked, dirty, or misaligned. Try cleaning the lense and making sure there is nothing infront of the eyes blocking the view from one end to the other. Finally align the safety eyes until the indicater light comes on.
- The track may be misaligned and preventing it from closing. Contact our office and have a service technician out to make the necessary adjustments to get your garage door running smoothly again.
- The motor is not working. Use your emergency disconnect cord to manually close your garage door and Contact us for repairs.
Why does the button on my wall works but the remote control won't work?
- A remote control uses batteries to send wireless signals, so a dead battery may cause it to fail even though the door control works.
- Your garage door opener is equipped with an integrated receiver logic board that receives a signal from for your hand-held remote controls wirelessly, whereas your wall-mounted door control panel is hard-wired. The hand-held remote controls and wired door control operate independently, so it is not uncommon for one device to work while the other does not. If all remotes are working intermittently, or stop working there may be interference.
Why does my remote control not to work?
- The LOCK button is ON
- The battery is depleted
- The remote control needs to be erased and reprogrammed
- There’s a short in the door control, door control wire or receiver logic board
How much space is needed to install my jackshaft garage door opener?
- You need a miniumum of 8.5″ between the side garage wall and the end of the garage door shaft. 12″ is recommended for easier installations.
- The jackshaft opener can be difficult to install and we recommend having an experienced service technican do this for you.
How do fix water coming in under my garage door?
- We offer a Black Garage Door Threshold to stop the rain from coming inside your garage doors.
- Available in standard widths 7′, 8′, 9′, 10′, 12′, 14′ and 16′ wide garage doors
- Also available in custom sizes
- Recommendation for installation during the spring, summer or early fall when the ground is dry so that the adhesive has time to cure and seal to the ground.
- You could also replace your bottom weather seal with a larger U-Shape bottom rubber.
- If your floor is uneven you may want to try installing a gum rubber hose in the bottom of your weather seal.
Are new garage doors provided by Anchor Doors safe for families?
Yes, Anchor Doors offers a Family Safe Classic line of doors that are finger-protected to prevent injuries, with tamper-resistant cable attachments and brand new hardware for enhanced safety.
What is headroom and how much space do I need for garage door installation?
Headroom is the distance from the top of your door to the lowest point of the ceiling or any obstructions. Typically, 15" headroom is required, but installations can be done with as little as 5" in low headroom situations.
What does the "R Value" mean for garage doors?
The “R” value measures thermal effectiveness or insulation level. Higher R values mean better insulation, keeping heat inside and saving money on energy costs.
Can I replace sections of my existing garage door?
Yes, sections can usually be replaced depending on brand, model, and age, but replacement sections may not match if the door has been exposed to elements causing appearance changes.
Is it possible to use my old garage door opener on a new door?
Yes, but it's recommended to replace the old opener to ensure all latest safety features are included for protection of your family and pets.
Why won't my garage door close?
Possible reasons include blocked or misaligned safety eyes, misaligned tracks, or motor issues. Cleaning safety eyes, realigning tracks, or contacting a service technician can resolve the issue.
What payment options does Anchor Doors & Service Inc. accept?
They accept Cash, Check, Invoice, MasterCard, and Visa as payment methods.
What should customers know about visiting Anchor Doors & Service Inc. in relation to nearby accommodations?
Travelodge by Wyndham Chatham and Comfort Inn are nearby hotels, making it convenient for customers visiting from out of town to stay close during garage door installations or repairs.
Are there dining options near Anchor Doors & Service Inc. where customers can eat before or after service?
Yes, nearby dining options include The Gurkha Lounge Restaurant for Asian cuisine, Teena Family Restaurant, Arby's Canada for fast food, and Flapjacks for breakfast and brunch.
What nearby services or shops can customers visit while at Anchor Doors & Service Inc.?
Customers can visit nearby automotive dealers like Crawford's Liquidation Sales, pet services like The Pampered Pooch, or retail stores such as Leon's Furniture while they wait or explore the area.