Sewer Squad Plumbing

Reviews

• JC

  josie concepcion

  2 days ago
  5.0
  Mitch is very friendly, nice, respectful technician. He knows very well his job. He was in time to do our sink, did all the necessary task needed to ensure our problem with our sink/ drainage was solved. He left our kitchen really clean after the work was done. We will recommend him and his company to our family & friends. Thank you Mitch for a job well done!!!
• JG

  John Grant

  4 days ago
  5.0
  I was having issues with a blocked basement floor drain. I contacted Sewer Squad online and they got back to me quickly and set up an appointment. On the day of the appointment I received a text advising who the technician was and what time they would arrive. NICO showed up right on time. After discussing the issue he quickly determined where the blockage was and cleared it. He then confirmed with a camera the issue was resolved. NICO was very professional and ensured I was satisfied with the results. Great experience and will definitely call them again for future issues. Highly recommend Nico and Sewer Squad.
• MS

  Margaret Smith

  Mar 27, 2026
  5.0
  Really impressed with the service and support from Sewer Squad! Fair pricing and quick replies. Jessica really helped with arranging our install dates and answered any questions we had. Mike S. is really professional, knowledgeable, and very kind. He did an amazing job with diagnosis and install. Even found things that were issues with our drain caused by the previous owners, and corrected it for our new toilet. Brought our toilet to code. We love our new toilet! So happy to have a working toilet again! Would absolutely hire Mike again and recommend Sewer Squad to friends and family.
• RT

  Rosario Tappin

  Mar 20, 2026
  1.0
  I selected this company due to the positive reviews and to respond to an emergency we had in our basement so I was very surprised with our experience. The plumber came to our house and the entire time, their focus was on upselling services that cost thousands of dollars instead of the actual repair which ended up being a few hundred. I asked that he go to the basement to speak to the restoration company workers and double check if the leak has stopped because that was our main concern. I asked to discuss the other services on another day, once we’ve dealt with the emergency. I was under the impression that he diagnosed the leak to come from the dishwasher and it stopped but I learned later from the restoration company that the plumber never even spoke to them, and he had left our home without even stopping the leak. At no point did he tell me that it was still leaking. We called the plumber back later to ask what happened and he said he wouldn’t be able to do any work without us signing a work order- let me be clear, I was happy to sign any work order for work that need to be done, like stopping the leak at the time but no work order had been presented to me until he returned after we called back a couple hours later. The problem sounded like it was the dishwasher based on what the plumber told me so we proceeded to order a new dishwasher. We had not called any other plumbers and had 4 people from the restoration company working round the clock waiting for the plumber to stop the leak so it baffles me that he would think I would send him home knowing that the leak still continued. Customer service called us after and they spent most of their time repeating that the plumber didn’t complete the work because we didn’t sign a work order, and did not listen to our story of what happened. I am very disappointed in what happened here, which turned a stressful situation even worse.
• VR

  Venessa Robinson

  Mar 20, 2026
  5.0
  We are very happy with the work done by Gareth to replace our sump pump. Start to finish he was polite, respectful of our home, and made sure to explain everything clearly and answer all our questions. The free quote process was simple - he came to inspect the previous pump situation, went back to the van to prepare the quotes, came back in to explain the three options and email them to me, and then he left it up to us to compare quotes and let him know if we had any follow up questions. I will say that their prices are higher than other quotes we got, but I am looking for a professional who respects me and my home, and who I trust to get the job done properly, and this is what I felt with Gareth. I was not pressured into anything I didn't need and he even went above and beyond with other cleaning and repairs that he encountered on the job, Thank you, Gareth!