Customers consistently praised the professionalism, friendliness, and responsiveness of the technicians, highlighting their willingness to go above and beyond.
Promptness
Many reviews noted the quick response times, with technicians often arriving within an hour of the service call.
Quality of Work
The technicians were frequently described as knowledgeable and efficient, successfully diagnosing and fixing issues promptly.
Reliability
Customers expressed high levels of trust in the company, often stating they would recommend Cross Heat & Air for HVAC needs.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service quality and pricing, indicating some inconsistency.
MM
mslynn85
Dec 22, 2025
5.0
I cannot say enough good things about Cross Heat & Air and their technician, Brenton. After initially having a tech come out, my usual service had been ghosting me for almost a month and winter is here. My home is 120yo and has a floor furnace which I love. I called late on Thursday afternoon and talked to Brenda. We spoke again on Friday afternoon, then she connected me with Brenton. He had my furnace going by 11:00 Monday morning! Oh, yeah, I should mention - I live an hour away! Brenton was absolutely great. I could tell immediately that he knew what he was talking about and he jumped right in and got to work. (He had even offered to come over the weekend if I wanted him to, but since we were having a warmer spell, I could wait until Monday.)
This is what service needs to be - professional, courteous and efficient the entire process. My entire experience was excellent from beginning to end. Cross will definitely be my go to for heat and air in the future. I simply can’t recommend them enough.
KD
Kathy Driver
Dec 17, 2025
5.0
My heat system broke down and I had to replace both heat and air. Jeremy was very professional and very efficient. They took good care of me and got me all set up. It's good to know that there is still companies that have pride in what they do.
DE
Don Elwick
Dec 8, 2025
5.0
Prompt and knowledgeable. Got it fixed quickly
JB
Jessica Brents
Dec 7, 2025
5.0
Best ac place around here would not go or call anyone els!! Corey is very caring for his customers and understanding an his employee brent did a good job with are ac unit now we jus waiting for heat o pl heat will be seeing yall thank you Corey happy holidays
GM
Gina Millet
Nov 28, 2025
5.0
Very fast response and professional. Was quick to diagnose and fix. Very Happy!
Cross Heat & Air offers servicing, repairing, and installation for all makes and models of heating and air conditioning equipment.
Where is Cross Heat & Air located?
The business is located at 10679 N 2400 Rd, Weatherford, OK 73096, USA.
What are the operating hours for Cross Heat & Air?
Cross Heat & Air is open every day from 6:00 AM to 10:00 PM.
What payment methods are accepted at Cross Heat & Air?
They accept American Express, cash, check, Discover, financing, invoice, MasterCard, and Visa.
How can I contact Cross Heat & Air for service inquiries?
You can call them at +1 580-819-1089 or email crossheatandair@gmail.com.
Does Cross Heat & Air have an online presence?
Yes, you can visit their website at https://www.crossheatandair.com/ or check their Facebook page.
Which areas does Cross Heat & Air serve?
They service various cities and counties including Anadarko, Weatherford, Thomas, Hydro, Custer City, Clinton, Elk City, Cordell, Watonga, Hinton, Geary, Carnegie, Mountain View, and Binger in Oklahoma.
What categories of services does Cross Heat & Air specialize in?
They specialize in heating contracting, air conditioning contracting, air quality consulting, heating equipment supply, and overall HVAC contracting.
How can nearby cities like Weatherford and Clinton help customers reach Cross Heat & Air?
Customers from nearby cities such as Weatherford and Clinton can easily access Cross Heat & Air's location, making it convenient for HVAC services in these areas.
Are there any notable points of interest near Cross Heat & Air that customers might visit?
Cross Heat & Air is situated in Weatherford, OK, which offers local attractions and amenities that customers can enjoy before or after their HVAC service appointments.