Customer Service
Many customers praised the technicians for being knowledgeable, courteous, and professional, with several specific mentions of technicians like Dalton and Phillip.
Response Time
Customers frequently noted the quick response times for service calls, often receiving same-day service.
Communication Issues
Some reviews highlighted problems with communication, including missed calls and lack of follow-up from the office staff.
Quality of Work
Overall, the quality of work received positive feedback, with many customers expressing satisfaction with repairs and installations.
Mixed Experiences
While many reviews were positive, there were also several negative experiences reported, particularly regarding misdiagnoses and customer service failures.