Mill Creek Carpet & Tile

4.5
237 reviews

About

Flooring StoreTile ContractorCarpet StoreInterior DesignerCountertop StoreWood Floor Installation Service
For over 80 years, Mill Creek has been supplying the finest quality building materials with the same award-winning service envisioned by its founder, L.E. “Pete” Dunn. Our carpet division is one of the fastest growing sectors in the Mill Creek family of stores. Arthur Paylor is President of the flooring division and is over Mill Creek Carpet & Tile which started with one location and has now grown to 19 store locations throughout Oklahoma, Kansas, Arkansas, and Missouri. The Mill Creek family of companies’ employs approximately 900 full time employees. In every location, we strive to give our customers a positive experience with our award-winning customer service.

Location

Mill Creek Carpet & Tile
6845 E 41st St, Tulsa, OK
74145, United States

Hours

Reviews

4.5
237 reviews
5 stars
197
4 stars
11
3 stars
5
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Anne and Shelby, who provided excellent support throughout the selection and installation process.

Installation Quality

Overall, customers were satisfied with the quality of installation, noting that the teams were professional, efficient, and respectful of their homes.

Product Selection

Customers appreciated the wide variety of flooring options available, including carpets and tiles, which catered to different styles and budgets.

Communication Issues

Some customers reported poor communication regarding order status and installation schedules, leading to frustration and delays.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to order fulfillment and customer service, indicating inconsistency in service quality.
  • BW
    Bryan Wutzke
    Jul 24, 2025
    5.0
    Working with Shelby was great. She explained the differences between the carpets. We ended up going with the Dreamweaver Monte Carlo III with Karstan pad for the bedrooms. It’s really plush and the price was right. They loaded the truck for lift-off. My son helped me install the carpet and it turned out great!
  • PV
    Patti Vuocolo
    Jul 15, 2025
    5.0
    Absolutely wonderful to work with. They take the time to help you make a choice based on your needs.
  • JH
    John Harvey
    Jul 14, 2025
    5.0
    Mill Creek did an awesome job with my floors. The installers were great and had great attitudes. I was very impressed with the job they did.
  • DJ
    David Jones
    Jun 27, 2025
    5.0
    Great having new carpet. Everyone was exceptional. Cloe did a great job and the guys that installed it did an awesome job.
  • ME
    Mark Enterline
    Jun 26, 2025
    5.0
    Professional and timely service

Frequently Asked Questions About Mill Creek Carpet & Tile

What types of flooring products does Mill Creek Carpet & Tile offer?

Mill Creek Carpet & Tile offers a variety of flooring products including carpet, tile, wood flooring, and countertops, alongside interior designing services.

Where is Mill Creek Carpet & Tile located?

Mill Creek Carpet & Tile is located at 6845 E 41st St, Tulsa, OK 74145, USA.