Service Quality
Most customers praised the technicians for being knowledgeable, friendly, and professional, often highlighting their thoroughness and ability to explain issues clearly.
Timeliness
Many reviews noted the promptness of service, with technicians often arriving on time and responding quickly to urgent calls.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for diagnostic visits and unexpected charges that exceeded initial quotes.
Customer Communication
While many reviews praised communication regarding scheduling and service updates, some customers reported issues with transparency about pricing and job scope.