Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting individuals like Anthony, Josh, and Jonathan.
Timeliness
Many reviews noted the promptness of service, with technicians often arriving on time and completing jobs quickly.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and installations, often mentioning thorough explanations and effective solutions.
Pricing Concerns
Some customers raised issues regarding unexpected price increases and lack of communication about costs, indicating a need for clearer pricing practices.
Emergency Response
Several reviews highlighted the company's ability to respond quickly to emergency situations, providing timely assistance when needed.