Airco Service

4.8
7459 reviews
Airco Owners Photo

About

HVAC Contractor
With our commitment to quality since 1961, we start by first asking questions to determine the best possible solution for your home. Unlike other Arkansas HVAC installers, we don’t believe in high-pressure sales, and we won’t leave until you are satisfied with the job and all of your questions have been answered. We train each specialist to see the job through from start to finish, making sure the unit or system performs up to your expectations, 100% guaranteed. That’s the Airco Service, Inc. difference.

Location

Airco Service
4444 S 91st E Ave, Tulsa, OK
74145, United States

Hours

Reviews

4.8
7,072 reviews
5 stars
6,503
4 stars
222
3 stars
67
2 stars
47
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the professionalism and friendliness of technicians, others reported poor communication and frustrating experiences with service delays.

Technical Expertise

Technicians are frequently described as knowledgeable and efficient, successfully diagnosing and resolving issues, although some customers felt they were upsold unnecessary services.

Installation Quality

Installation services received high marks for thoroughness and efficiency, with many customers noting significant improvements in system performance post-installation.

Value for Money

Several customers expressed concerns about pricing, feeling that quotes were high or that they were charged for unnecessary services, leading to dissatisfaction with perceived value.

Long-term Relationships

Many customers have been loyal for years, indicating a strong history of positive experiences, but recent negative reviews suggest a decline in service quality.
  • JF
    J F
    5 days ago
    5.0
    Great service and problem solving regarding our vent duct. Kristian was very courteous and helpful. He took the time to explain the issue and found a way to resolve it that actually saved me money. Professional service at it's best!!
  • SH
    Skott Harrington
    Nov 17, 2025
    2.0
    Had used them to install a Generac generator that I purchased. They didn't like that, "most people buy them from us". I got a great deal due to personal connections, sorry guys. This project ended up taking several weeks from start to finish and cost around $7800 for the install! Customer service tried to be helpful (one person) but due to constant personnel movement (hiring/firing), they failed miserably. Several personnel came out, electrical guys, gas line guys, generator guys, internal inspector, city inspector and so on , but never the same person(s) twice (they normally came in pairs). This was bothersome as no one knew the others job or why they did what they did. I ask questions as I want to know what's being done and why. They didn't seem to like that either. In any event, when it was done and I had already invested about $14,000 in this package, they provided estimates for other "suggested" (not needed) work totaling another $2000 - $4000)!! I finally spoke to a "manager" who was combative, insulting and rude! I told him I knew of Airco in Texas (same logo, same picture but different people on vans, same services) and this really got his goat. "We are not the same, this is a family owned company, and Ii'm NOT going to argue with you!" His tone on that subject was the final straw. Not a great experience, too expensive and took WAY to long to complete. Shop around, there are others that take pride and ownership in their work.
  • TC
    Trella Carter
    Nov 15, 2025
    5.0
    Friendly and efficient services. I prefer their annual service plan which, in addition to heat/air maintenance, provides plumbing services at a reduced rate.
  • MS
    Mary Still
    Nov 13, 2025
    5.0
    Jordan called 30 minutes out, arrived promptly, was very polite. Airco was a Care Card sponsor and honored the 20% discount! Win win for me the client, Family and Children’s services and for Airco to have gained a new client.
  • LN
    Lanetta Nachtrab
    Oct 31, 2025
    5.0
    Kaleb the Air-Co tech who arrived on time was professional, curtious, friendly and knowledgeable about my Lennox System. He took time to blow out dust and debris from my hearter that had accumulated over the past spring and summer. He gave direct eye contact and was peasant to talk to. He explained the problem and what the simple solution was to resolve the issue. My heating system now works perfectly and is ready for the colder winter months that loom ahead.

Frequently Asked Questions About Airco Service

What services does Airco Service provide?

Airco Service specializes in HVAC installation and services, offering customized solutions for your home with a commitment to quality since 1961.

How does Airco Service ensure customer satisfaction?

Airco Service avoids high-pressure sales and ensures each specialist completes the job from start to finish, guaranteeing performance up to your expectations before they leave.