Customers consistently praised the professionalism and friendliness of the staff and installers throughout the entire process.
Quality of Work
The quality of installation and craftsmanship received high marks, with many customers expressing satisfaction with the final results.
Communication
The company was noted for its excellent communication, keeping customers informed from the initial quote to the completion of the installation.
Customer Service
While most reviews highlighted positive experiences, there were a few mentions of issues with follow-up and service reliability.
Cleanliness
Installers were frequently commended for their attention to cleanliness, leaving job sites tidy after completion.
PM
Penny Mickel
6 days ago
5.0
From the first phone call I knew this was the right company for our job. The quality, professionalism, communication everything was spot on. Do not hesitate. This is the right place for those looking for high quality craftsmanship and professionalism. Highly recommended Outback concepts.
MM
Martin Martinez
Nov 25, 2025
5.0
We love our retractable screens. Kenny and Taylor did a professional installation and left our house spotless!
PS
patricia smith
Nov 23, 2025
5.0
Did very good job. Kenny and other person ( don't know name ) and very friendly and explained everything and even cleaned up !
CS
Claudia Stesiak
Nov 22, 2025
5.0
I recently purchased a motorized patio screen from Tyler at Outback Concepts. As a satisfied customer, I am happy to recommend them with a 5-star review. Tyler was good to follow up... the pricing was competitive and the install was a breeze, thanks to Kayden and Kyle, who were extremely knowledgeable and thorough. The screen has a very nice tight fit and actually now will provide a second outdoor "room" of sorts. The rails are a perfect match to the house trim color and the screen looks great too! I'm very pleased with the end result and, again, would definitely recommend this company.
DM
Dean moore
Nov 11, 2025
1.0
Made a appointment to have a person come give a estimate
Confined appointment and there is a lady in the office keeps calling and texting me
Can’t realize if told her three times I’d be home. Very unprofessional. I asked to talk to her supervisor and was totally engorged
Would not do business with this company
What products and services does Outback Concepts offer?
Outback Concepts provides retractable screens, pergolas, patio covers, carports, and sunrooms throughout Oklahoma.
Where is Outback Concepts located?
Outback Concepts is located at 127 NE 37th Street, Oklahoma City, OK 73105, USA.
What are Outback Concepts' regular business hours?
They are open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 12:00 PM, and closed on weekends except Saturdays by appointment only.
How can customers contact Outback Concepts?
Customers can contact Outback Concepts via phone at +1 405-517-6077 or email at outbackconcepts@gmail.com.
What payment options does Outback Concepts accept?
They accept American Express, Cash, Discover, Financing, Invoice, Mastercard, and Visa.
In which cities does Outback Concepts provide service?
Outback Concepts serves the cities of Oklahoma City, Tulsa, and Lawton in Oklahoma.
Which brands are associated with Outback Concepts?
They work with Universal Screens, Four Season Building Products, Trex Decking & Railing, Temo Sunrooms, ABC Supply Co. Inc, and Bull.
What nearby businesses might customers visit before or after their appointment at Outback Concepts?
Customers might visit nearby places such as Old Chicago pizza restaurant, Braden Group real estate agency, or Raye's Touch flower and gift shop for dining or shopping.
Are there any nearby services related to home improvement close to Outback Concepts?
Yes, nearby home improvement services include Hansen Masonry, Lifetime Flooring, and Oklahoma Building Services, Inc., which may complement your projects with Outback Concepts.
What local amenities are available near Outback Concepts for customer convenience?
Nearby amenities include Bob's Sinclair gas station for fuel, The Tree Lounge bar and dance club for entertainment, and Blossom and Shine Learning Center for childcare services.