Chris answered all of our questions and told us what our options were. Friendly and professional!
ME
Michael Ehrman
May 22, 2024
5.0
Great technician
MG
Melinda Grier
Apr 29, 2024
5.0
If I am ever in need of a plumber again I will be asking for David Morales. He was efficient, courteous, and went above and beyond to fix my plumbing needs. Thank you!
ZB
Zahra Bennert
Feb 15, 2024
5.0
Fantastic work and customer service! Very knowledgeable and extremely willing to educate!
Frequently Asked Questions About Ace Hardware Plumbing Services - Closed
What should the customer know about your pricing (e.g., discounts, fees)?
We give upfront pricing on the phone before you book. Our advocates have possible pricing available when you call so you can know what to expect before our licensed, bonded and insured technician arrives! We understand that each plumbing situation is different, and although our advocates can give you possible pricing, we like to have our techs assess and give a firm price before beginning any work. Our customers really appreciate how upfront we are.
What is your typical process for working with a new customer?
Feel free to call us, and one our highly trained advocates will be happy to listen, understand, and provide pricing for your specific plumbing situation and need. If it is a plumbing issue our advocates can not answer for you, don't worry! Our advocates can refer you to a plumber if necessary! Once you are on the schedule we will give you a courtesy reminder the day before your scheduled appt. The day of your appointment we will call you 30 mins ahead of time to let you know we are on the way! Your plumber will arrive and assess the situation, and give you a firm price to move forward. Once accepted we will get to work! We like to be tidy and clean so we will make sure our work shows that.
What education and/or training do you have that relates to your work?
Our plumbers are licensed, bonded, and insured. We keep up with plumbing code changes each year in Oklahoma so that we can always do the safest work possible for our customers.
How did you get started doing this type of work?
Ace Hardware Plumbing Services is the premier plumbing provider. Founded in 2022, Ace Hardware Plumbing Services exists to redefine what service is, inspire each other to be our best selves, and spread good by doing good. At Ace Hardware Plumbing, our employees don’t just “punch a clock.” They are part of something much bigger, and we all work together to fulfill our purpose of positively transforming each other, our customers, and our community. If you want a rewarding and meaningful career with top professionals, consider joining our team. Ace Hardware Plumbing Services hires only the most seasoned professionals to represent our company. You don’t just acquire a new job when you join the Ace Team. You become part of a family. We believe that personal relationships developed over time make the foundation of our company’s success. We are excited to expand our plumbing services nationwide, focusing on positively impacting and transforming the lives of employees, customers, and the community.
What types of customers have you worked with?
We work with residential and light commercial!
What advice would you give a customer looking to hire a provider in your area of work?
Check for 5-star reviews online. Make sure they carry the adequate licensing and insurance requirements for your city/state!
What questions should customers think through before talking to professionals about their project?
We provide pricing for all scenarios, and ask questions to truly help you as a customer so we can do our best. Questions you might consider asking yourself would be:
1. Will I be home for this project? (We do not service unless you are home).
2. Should I purchase what I want installed? Faucet, shower head, spigot, garbage disposal, water heater, etc. (We can supply all of these if you don't want to purchase your own)!
3. Am I 18 years or older? (We will not service a home unless the resident/person is 18 or older)
Even if you can't explain what is going on with your plumbing or you are unsure of the issue, our advocates can help due to their extensive training in plumbing systems. Give us a call and let us wow you!
Is Ace Hardware Plumbing Services currently open?
This location is now closed.
What areas do Ace Hardware Plumbing Services serve?
They serve homeowners in northern Oklahoma City including The Village, Nichols Hills, Edmond, and many other nearby cities.
What types of plumbing services did Ace Hardware Plumbing Services provide?
They offered services including leak repair, faucet installation and repair, garbage disposal services, slab leak detection, toilet repairs, water heater repair and replacement, sewer and drain cleaning, and light commercial plumbing services.
How does Ace Hardware Plumbing Services handle pricing?
They provide upfront pricing on the phone before booking. Their advocates offer possible pricing estimates, but the licensed technician will give a firm price after assessing the situation before starting any work.
What is the typical process for working with a new customer at Ace Hardware Plumbing Services?
Customers call to describe their plumbing issue and receive pricing from trained advocates. A plumber is scheduled, a reminder and arrival call are provided, the plumber assesses and provides a firm price, and upon acceptance, the work begins with tidy and clean service.
What credentials do the plumbers at Ace Hardware Plumbing Services have?
All plumbers are licensed, bonded, and insured. They stay updated yearly with Oklahoma plumbing code changes to ensure safe work.
What payment options were accepted by Ace Hardware Plumbing Services?
They accepted American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there any nearby hardware stores where I can find plumbing supplies?
Yes, Westlake Ace Hardware and Ace Hardware stores are nearby and can provide plumbing supplies you might need before or after contacting plumbing services.
What local places can I visit for food or refreshments near the plumbing service location?
Nearby options include Snow Bites, a restaurant and candy store, Antojitos El Girasol, offering fast food and ice cream, and The Donut Palace bakery and fast food restaurant.
If I'm in the area, where can I find fitness or wellness services close to Ace Hardware Plumbing Services?
Close by you can find Baile & Salud OKC for sports and fitness instruction, Fitness Strong 05 gym, ACTV DUTY Fitness, and a Personal Training Studio for different fitness options.