Owens Comfort Solution

Reviews

• JS

  John Shaner

  Mar 28, 2026
  5.0
  Owens got me in same day, which was a God send being that it’s that time of year where everyone is firing up their ACs and finding out they have issues. Jason came out and troubleshot the issue and found that I had a bad leak on the unit that couldn’t be repaired. Bad news, but you’ll have that on those big jobs. After we made arrangements with Sean (who was an absolute pleasure to deal with) to replace the unit, Jason came back around 9pm just to top off the system to get me cooled throughout the night. The Owens team showed up the next morning and knocked out my new unit install and it went off without a hitch. Nobody ever wants the news they have to replace their unit, but Owens made it as good an experience as it possibly could be. They earned themselves a customer for life!
• FG

  Fatih Gezer

  Mar 27, 2026
  5.0
  Our salesman Shawn was awesome to work with — no pressure, just honest and helpful. The techs who came out were clean, professional, and did a great job. We got a few quotes before going with Owen’s and honestly it wasn’t even close — best value we found. Super happy with everything and will definitely be back. Highly recommend!
• MM

  MaryAnn Martin

  Mar 27, 2026
  1.0
  I needed help with a mini-split unit at a rental in the middle of the cold in January. It required multiple calls and when they finally got someone there to assess, told me it was an $8,000 full replacement. After I found out the unit was under warranty, I was ghosted when I asked them to go through the warranty process with the manufacturer. Another company came out, found a leak, replaced the freon, fixed the leak, for much, much less. Beware, especially with units that aren't regular HVAC.
• LM

  Liquid Mojo

  Mar 27, 2026
  1.0
  IT OVERWHELMINGLY AMAZES ME! OWENS CHARGE $229 FOR A $30 PART!!! OWENS BOUGHT HICKS AND IN THE PAST THE HICKS TECH (WHICH I USED FOR YEARS) WOULD STATE BEFORE HE DID THE WORK! IT WAS WRITTEN ON A WORK ORDER BEFORE THE WORK STARTED! THE AMOUNT OF THE PART AND THE LABOR! THE SERVICE CALL HAS ALWAYS BEEN THE FIRST HOUR $89 AND IF MORE HOURS WERE NEED IT WAS STATED BEFORE THE WORK BEGAN:) THE HICKS TECH ONLY CHARGED $89 FOR THE SECOND HOUR:) THE OWENS TECH SERVICE CALL WAS $89 AND STATED TO PUT THE PART ON WAS $229! AFTER HE FINISHED I ASKED FOR THE PART!!! I WENT TO LOCKE SUPPLY THE NEXT DAY AND IT ONLY COST $30. OWENS CHARGED ME $89 (SERVICE CALL) AND $199 TO PUT ON A $30 PART:( OWENS BOUGHT OUT HICKS BUT HICKS NEVER TREATED ME THIS BADLY!
• LM

  Liquid Mojo

  Mar 27, 2026
  1.0
  IT OVERWHELMINGLY AMAZES ME! IN THE PAST THE HICKS TECH (WHICH I USED FOR YEARS) WOULD STATE BEFORE HE DID THE WORK! IT WAS WRITTEN ON PAPER INVOICE! THE AMOUNT OF THE PART AND THE LABOR! THE SERVICE CALL HAS ALWAYS BEEN THE FIRST HOUR $89 AND IF HE OR SHE WAS THERE MORE THAN AN HOUR IT WAS ANOTHER $89! IN THE PAST HICKS, BEFORE THE WORK STARTED THE INVOICE ALSO STATED THE COST OF THE PART. THE OWENS TECH GAVE ME THE COST OF THE PART $229 ALONG WITH THE SERVICE CALL! AFTER I WAS SHOWN THE PART!!!!!! I WENT TO LOCKE SUPPLY THE NEXT DAY AND IT ONLY COST $30, WHAT WAS THE OTHER $199!!!!!! YOUR COMPANY BOUGHT OUT HICKS, WHICH I USED FOR YEARS! BUT HICKS NEVER TREATED ME THIS BADLY! THE PART REQIURED REMOVING 4 WIRES!!!

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