Arthur's Air Conditioning and Heating, LLC

4.9
1426 reviews

About

HVAC ContractorAir Duct Cleaning ServiceAir Quality ConsultantAir Conditioning ContractorHeating ContractorHeating Equipment Supplier
Arthur's Air Conditioning & Heating's mission is to provide exceptional solutions with integrity, character, and value. They aim to be the industry's best company and achieve long-term success by focusing on 10 points. These include providing 100% customer satisfaction, high-quality products and services, and the best warranties and guarantees in the industry. The company hires and nurtures good, honest people, values customer feedback, and treats everyone respectfully and professionally. They prioritize safety and profitability to ensure long-term stability, growth, and competitiveness. Above all, they must deliver on their promises and earn the trust of their clients.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • On-site parkingAvailable

Location

Arthur's Air Conditioning and Heating, LLC
4845 SE 44th St, Norman, OK
73072, United States

Hours

Reviews

4.9
1,426 reviews
5 stars
1,375
4 stars
23
3 stars
7
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.

Timeliness

Customers appreciated the prompt arrival and timely service of technicians.

Thoroughness

Technicians provided thorough inspections and detailed explanations of services performed.

Customer Satisfaction

Many reviews highlighted high levels of customer satisfaction and willingness to recommend the company.

Communication

Technicians effectively communicated options and processes, ensuring customers felt informed and comfortable.
  • OH
    Oliver Heyer
    5 days ago
    5.0
    I would put 10 golden stars if Google had an option for it!!! Just one word: Professional. They came to my home and did a great job, super clean and proefessional.
  • JC
    Jan Carson
    Nov 13, 2025
    5.0
    Caleb M. installed a new heater/ac system for us yesterday. He did a great job, along with the other technician with him. They arrived on time and were very polite and professional, working diligently to disassemble & remove our old unit and install the new one. They removed & took away all the parts of our old unit and left the area spotless. The system is working perfectly and is very quiet compared to our old one. We are very happy to have discovered Arthur’s Air and would recommend them highly to everyone!
  • CB
    Cindy Bell
    Nov 12, 2025
    5.0
    We had our first service with Arthur’s today and they found that we had a serious problem with our furnace. Our previous heat and air company had not been servicing our furnace properly. Thanks Justin and Kolby for helping to take care of the problem.
  • LP
    Laura Padilla
    Nov 10, 2025
    1.0
    Working with Arthur’s Heat and Air has been incredibly frustrating. Technician #1 replaced a part ($300) and recommended a furnace blowout/cleaning. I scheduled the cleaning ($300), but the technician (#2) who performed it put the furnace back together incorrectly. After that, the furnace began screeching, humming, and stopped blowing air altogether. When I called Arthur’s, they couldn’t send anyone out for several days—even though the issue was caused by their own service. They eventually agreed to send someone (technician #3), who then informed me the entire system was frozen and another part was needed. Of course, they didn’t have the part available, pushing the delay out even further. Three appointments later, I still have no resolution and have experienced some of the worst customer service. Their service created the problem, and they showed no urgency to fix it. Conveniently, every time they came, an upsell or highly suggested new part was necessary. It felt very slimy and dishonest.
  • TE
    teresa ehlers
    Nov 6, 2025
    5.0
    Tony did the fall check up on my HVAC system. He was thorough, and explained everything he intended to do with the unit, and then described what he found afterwards. He mentioned that his company does plumbing now. I asked if while he was here, he could check a loose bathtub handle in my guest bathroom. He fixed that for me. Tony is friendly and goes the extra mile for Arthur’s customers.

Frequently Asked Questions About Arthur's Air Conditioning and Heating, LLC

What services does Arthur's Air Conditioning and Heating, LLC provide?

Arthur's Air Conditioning and Heating, LLC offers HVAC contracting, air duct cleaning, air quality consulting, air conditioning contracting, heating contracting, and heating equipment supply services.

What brands of HVAC equipment does Arthur's Air Conditioning and Heating, LLC carry?

They carry well-known brands including Amana, American Standard, Bryant, Carrier, Coleman, Daikin, Goodman, Lennox, Mitsubishi, Rheem, Ruud, Trane, and York among others.