Business Details
About
Roofing Contractor
Roughneck Roofing provides residential and commercial roofing services to Central and Eastern OK, and Northwest and Western AR.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
182 reviews
5 stars
171
4 stars1
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly Jacob and Reno.
Quality of Work
The roofing work was frequently described as thorough, efficient, and high-quality, with many customers noting the quick completion times and attention to detail.
Communication
The company was commended for its clear and timely communication throughout the roofing process, including updates and explanations regarding insurance claims.
Cleanliness
Customers appreciated the thorough cleanup after the roofing jobs, often noting that the work areas were left tidy and free of debris.
Reliability
Many reviews highlighted the company's reliability in terms of showing up on time and completing jobs as promised, although there were a few isolated complaints about follow-up issues.
- LDLeticia DeCorteNov 10, 20255.0Great company, customer service was excellent. Jacob came and checked my roof for possible leaks; very professional. I was very impressed with his service and the way he answered all my questions
- NZNicky ZavalaNov 7, 20255.0Had Devon come by to check out my roof today, he was awesome! Super kind, professional, and explained everything in a way that actually made sense. Really appreciated how easy he made the whole thing. Definitely recommend him and Roughneck Roofing!
- LTLauren TurnbullNov 6, 20255.0Devon from roughneck roofing was super cool to work with he did an amazing job getting my insurance to pay for the whole thing all i had to pay was my deductible!!! strongly recommend anyone to roughneck roofing!!
- MCMakayla CoxNov 6, 20255.0Devon from roughneck roofing is super professional and knowledgeable about roofing and working with insurance. Punctual and always goes to appointments prepared. I would recomend any other company than roughneck roofing!
- JFJacqueline FalkNov 6, 20255.0We got the best service through Roughneck Roofing. Great customer service. They took care of everything so quickly! And right before the cold set in. We’d recommend Roughneck Roofing to anyone looking for roof repairs and/or replacements.
Frequently Asked Questions About Roughneck Roofing
Are you insured?
Yes, we maintain comprehensive liability insurance to safeguard our clients' property. We recommend that all homeowners verify insurance coverage before hiring any contractor. Our commitment is to treat your property with the utmost care, as if it were our own.
Do you provide a warranty with your work?
We offer a workmanship warranty on most projects, in addition to any manufacturer's warranty. The specific terms of our warranty may vary depending on the project scope. For detailed information, we encourage you to contact us for a complimentary estimate.
Can you handle my insurance claim?
While certain aspects of the insurance claim process require your direct involvement, we are here to assist you throughout the process. Our team will guide you through the complexities of insurance claims and manage as much of the process as regulations allow, enabling you to focus on your daily life while we address your roofing concerns.
Are you a local company?
Indeed, we are a well-established local company with a strong presence in the community. Our commitment to the area ensures that we will continue to serve our clients both now and in the future.
Will you be available to answer my questions?
We pride ourselves on our accessibility and responsiveness. Upon engaging our services, you will receive multiple contact methods to reach us whenever you need assistance or have questions about your project.
Can you provide references?
Certainly. We maintain an extensive list of satisfied customers who are willing to share their experiences with our company. We would be pleased to provide you with references upon request.
Why would my insurance company replace my entire roof?
Insurance companies often opt for full roof replacement in cases of hail damage as it is frequently more cost-effective than risking potential failures of a compromised roof and subsequent interior damage. As specialists in hailstorm damage repairs, we recommend professional inspection following severe weather events, as hail damage may not be visible from ground level.
How does hail damage a roof?
Hail can cause significant damage to asphalt shingles by dislodging the protective mineral granules, eroding shingle edges, and potentially penetrating the shingle surface. These effects can substantially reduce the lifespan and effectiveness of your roof's protection.
Is it possible to see hail damage/wind damage to my roof from the ground?
Hail damage to roofing is typically not visible from ground level. If you notice damage to other exterior elements such as siding, gutters, or vehicles, it's advisable to have your roof professionally inspected. We recommend contacting a local roofing contractor specializing in hail damage for an accurate assessment of your roof's condition following a storm.
What should I do if I think I have hail damage?
If you suspect hail damage, we recommend promptly contacting a reputable roofing company specializing in storm damage for a thorough inspection. Additionally, notify your insurance provider to request an adjuster's assessment. Our team can document any damage found and collaborate directly with your insurance company to ensure necessary repairs or replacements are addressed.
Is Roughneck Roofing insured to protect my property?
Yes, Roughneck Roofing has comprehensive liability insurance to protect clients' property and treats all properties with utmost care.
Does Roughneck Roofing provide warranties for their roofing projects?
They offer workmanship warranties on most projects along with any applicable manufacturer's warranty. Details vary by project, so contact them for more information.
Can Roughneck Roofing assist me with my insurance claim for roof damage?
Yes, they assist throughout the insurance claim process, managing as much as allowed to help you focus on daily life while addressing roofing concerns.
Is Roughneck Roofing a local company?
Yes, Roughneck Roofing is a well-established local company committed to serving Central and Eastern Oklahoma and Northwest and Western Arkansas communities.
What are the working hours of Roughneck Roofing?
They operate 24/7 with emergency services available. Appointments are required and can be scheduled by contacting them directly.
What types of roofing services does Roughneck Roofing specialize in?
They specialize in residential and commercial roofing including installation and repair of asphalt shingles, clay tiles, metal roofs, slate, solar roofs, TPO, gutters, and skylights.
How can I contact Roughneck Roofing for estimates or questions?
You can reach them via main phone, alternate phone, email at info@roughneckroofingllc.com, or through their website and social media platforms for estimates or assistance.
Are there any nearby insurance agencies that can assist with roofing insurance claims?
Yes, nearby Jeremy Berry Farmers Insurance and David Kolb insurance agencies can assist you with auto, home, and rental insurance claims related to roofing damage.
What nearby local businesses can customers visit while in the area for roofing services?
Customers can visit nearby places such as Subway for a meal, AERO Technology for IT needs, or Kum & Go convenience store while taking care of roofing needs.
How can nearby community centers or churches support customers using Roughneck Roofing services?
Nearby Azalea Church of Christ and Southeast Baptist Church provide community support and resources that might be helpful for customers or their families during home repair projects.