American Capital Roofing & Construction

Reviews

• GM

  geofry maina

  2 days ago
  1.0
  This place is falling apart due to poor management. The staff is untrained and has no idea what they are doing. I was given wrong information several times. The service was delayed without any valid reason. It’s clear that there is no leadership or quality control here. I am shocked that they are still in business with this kind of attitude. Total lack of ethics and transparency. I wouldn't recommend this to my worst enemy. Extremely bad service."
• RA

  Robert Aberi

  2 days ago
  1.0
  Their customer support is non-existent. I tried reaching out multiple times regarding an issue, but was ignored. When I finally got through, the person was unhelpful and arrogant. It is frustrating to deal with a business that doesn't value its clients. The service itself was subpar and full of errors. I am highly dissatisfied with the entire process. This place is a perfect example of how NOT to run a business. Avoid this place like the plague."
• GO

  George Onyango

  2 days ago
  1.0
  The level of unprofessionalism here is staggering. I approached the staff with a simple request, and they were incredibly dismissive. There is no coordination within the team, and it shows in their work. The environment was chaotic and the service was sluggish. I expected much better based on the reputation, but it was a letdown. I feel cheated and disrespected as a customer. Do not trust their promises. One star is actually too generous for this mess."
• SK

  sam karl

  2 days ago
  1.0
  This was easily the worst service I have ever encountered. From start to finish, everything was a disaster. The employees were rude and acted like they were doing me a favor. No accountability was taken for the mistakes made. Quality was shockingly poor and didn't match the description at all. I am beyond frustrated with how I was treated. Save yourself the headache and go somewhere else. I will never return here again. Truly a nightmare experience."
• SM

  Sasi Mwita

  2 days ago
  1.0
  ​"I had a terrible experience and I am extremely disappointed. The service was far below acceptable standards. The staff showed a complete lack of professionalism and basic courtesy. I waited for an eternity, yet no one cared to assist. It felt like a total waste of my hard-earned money and time. I would strongly advise everyone to stay away from this place. Management needs to seriously rethink their approach. Zero stars if I could. Absolutely pathetic service overall."

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