About
HVAC Contractor
Custom Services is a heating, air conditioning, and plumbing company serving all of Greater Tulsa, Oklahoma. We have been proudly serving customers in Tulsa, Oklahoma since 1980. Our technicians and plumbers are trained, background checked, and uniformed professionals. Whether you are in need of service repair or perhaps just some information, our friendly customer service associates are trained and ready to assist you any time. Custom Services provides 24-hour emergency plumbing, heat, & air conditioning services. Our repair services include: installation, maintenance, AC system replacement estimates, air conditioner estimates, air duct cleaning, duct lining, duct repair and more. We service all ac makes and models.
Location
Custom Services Tulsa Heating Air and Plumbing
901 S 9th St, Broken Arrow, OK
74012, United States
Hours
Reviews
4.8
987 reviews
5 stars
914
4 stars
41
3 stars3
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are frequently described as professional, knowledgeable, and efficient, providing thorough explanations and quality service.
Customer Support
Many customers appreciate the quick response times and the willingness of technicians to go above and beyond to resolve issues.
Installation Issues
Some customers reported significant problems with installations, including blocked returns and lack of follow-up support, leading to dissatisfaction.
Long-term Relationships
Several customers have been loyal for many years, indicating a strong history of satisfaction with the company's services.
Communication
Technicians are noted for their clear communication and ability to explain technical details in an understandable manner.
- YLYuhua LiuNov 12, 20255.0公司安装快，服务好，非常愉快！
- BMbrenda mannNov 5, 20255.0I am assuming they did the job that they were sent to do. Not that a layperson would understand it. But there are very friendly, very clean and very efficient
- JJJoniJul 31, 20251.0So I had a new unit put in in Fall 21 by Custom they quoted me 19800 for a full new install including modification of returns and ducts in the middle of the job they say Sorry we can't move return because roof is to low and then we were told the return had a 1/3 blocked but it shouldn't be a big deal then when we asked for static test they wouldnt supply it and told us they were sold to the same company as Airco Mullin Air assurance etc.. and they would take over and still to this day I have a return 1/3 blocked with no static test report from a over 19000 dollar sale on a 2100 sq ft I story house and they told me I'm out of luck because the company i purchased it from doesnt exist even when Airco has been servicing and working with us from the 2nd week in( because yes this installation turned into a 3 week ordeal ) Nobody would stand behind their installation work. They even acknowledge that it is blocked and not installed to manufacturers recommendations so it would void my warranty according to Daiken along with no static pressure test. I have reached out to them for 3 years and they wont do anything unless I pay them more money. What happened is simple the job became more expensive because someone did not have foresight to see the complications in the modification of the return even when the quote explicitly states modification of return included in the 19000 dollar price from Custom. I also have the estimate from Airco on the same day that afternoon that had a Lennox system and all duct modification for 19000 as well. So I guess I'm stuck with a 3 year old unit with no warranty because I can't afford any more after the 19000 that was on the high end we could have gotten a cheaper version for 11000 that would have worked just as well because this unit can't work properly when 1/3 is blocked . So maybe they will see this and we can finally have resolution because I feel Scammed and this is the pinnacle example of Corporate greed.
- PLPreston LongJul 21, 20255.0Always professional and courteous! Highly recommend Airco!
- VWValerie WailsJan 2, 20205.0Clayton was on time, pleasant and professional. I’ve been having issues for years finding a decent Plumber . We’ve uses Custom for our heating and air needs for over 13 years. I was so happy when They started this program. I highly recommend them. Valerie Wails
Frequently Asked Questions About Custom Services Tulsa Heating Air and Plumbing
What services does Custom Services Tulsa Heating Air and Plumbing offer?
Custom Services provides heating, air conditioning, and plumbing services, including installation, maintenance, repair, duct cleaning, and emergency 24-hour service.
What areas does Custom Services Tulsa Heating Air and Plumbing serve?
They serve all of Greater Tulsa, Oklahoma, including Broken Arrow where their office is located.
Are the technicians at Custom Services trained and verified?
Yes, their technicians and plumbers are trained, background checked, and uniformed professionals.
What are the operating hours of Custom Services Tulsa Heating Air and Plumbing?
They are open 24 hours a day, every day of the week, providing emergency services anytime.
How can I contact Custom Services Tulsa Heating Air and Plumbing?
You can reach them by phone at +1 918-258-8686.
Since when has Custom Services Tulsa Heating Air and Plumbing been serving customers?
They have been proudly serving customers since 1980.
Are there any gyms near Custom Services Tulsa Heating Air and Plumbing where I can work out?
Yes, nearby gyms include Warehouse: Group Fitness & Training and Premiere Tumbling, a gymnastics center and sports venue.
What automotive services can I find near Custom Services Tulsa Heating Air and Plumbing?
Nearby automotive services include Pro Touch Auto Repair, BK Machine Injection Services, The Detail Supply Warehouse for auto detailing, and Elite Diesel and Auto for repairs and customization.
Where can I find a place to eat or drink near Custom Services Tulsa Heating Air and Plumbing?
Rooski's Sports Bar and Rooski's Pizza are nearby options for dining and drinks.
Are there any beauty or wellness services near Custom Services Tulsa Heating Air and Plumbing?
Yes, Integrity Hair Company offers beauty salon and barber services, and Hyland Physical Therapy and Wellness provides physical therapy and medical services nearby.