Certified by Westland Heating, Air Conditioning & Plumbing • Mar 01, 2026
Reviews
4.9
3,157 reviews
5 stars
3,003
4 stars
98
3 stars13
2 stars13
1 star30
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge during service calls.
Responsiveness
Customers praised the quick response times and efficient service, especially during emergencies.
Communication
Many reviews highlighted clear communication regarding issues, solutions, and pricing.
Quality of Service
Overall, customers expressed high satisfaction with the quality of work and thoroughness of the technicians.
Pricing Concerns
Some customers felt that certain services were overpriced, although many acknowledged the quality of service received.
JC
Jeff Carpenter
Feb 20, 2026
5.0
I couldn't have asked for more from an HVAC company. I was out of town and on a recent February Friday afternoon Westland was able to coordinate same day emergency service to get our 19 year old system at least running until they could install a new system the following Wednesday, all at competitive pricing, and a quality installation.
Well done, and many thanks!
Jeff
TC
Treacy Crowley
Feb 19, 2026
5.0
My hot water tank was leaking. Called Westland and they answered right away. Sent a team (Brian and Paul) the next day. Great communication letting me know when they would arrive. They were professional, polite, knowledgeable, and efficient. Replacement tank was installed quickly. Price was reasonable for quality product and service. Would definitely use Westland again.
RB
Robert Brown
Feb 19, 2026
5.0
Jermaine was on time, fixed our leaky toilet, then went on to repair a second toilet in our half bath. He even adjusted our sink handles in there. He was totally polite, and professional. Explaining everything he did, and completing it quickly. It's great to have a company and people you can rely on, especially when you may already have alot going on and just need some good reliable help. So Thank you, Westland!
JW
John Walz
Feb 18, 2026
5.0
Jermaine saved the day! I was recovering from knee surgery and was not able to help my wife who was trying to clean up the mess in the basement while still helping me. Jermaine showed up quickly and made the repair! Very professional, very knowledgeable, great guy! We couldn’t have been happier with the outcome on such short notice! Thanks Jermaine and Westland!
GD
Greg Djordjevic
Feb 2, 2026
5.0
I rarely use Google reviews, but Westland’s superior service needs to be recognized. For context, this occurred last week, when highs were in the single digits and lows were in the negatives.
Our carbon monoxide detector went off at Friday around 10:30PM. The gas company came and was unable to identify a leak so suspected that our furnace was malfunctioning. I called Westland Saturday morning around 8:00AM. To my surprise, I received a call around 9:30AM from Westland. I was informed that a service tech lived in my area and even though it was his day off, he’d suit up and come look at my furnace. Around 11:00AM, Garrett arrived at my house. He was professional, courteous, and incredibly knowledgeable. He quickly diagnosed the issue and explained that our furnace wasn’t completing combustion. He said that we could replace part of the furnace, but since it was nearly 15 years old, it likely made more sense to get a new one. He then connected me with Westland’s sales team who throughly explained my options. Monday morning at 8:30AM, a team arrived and my new furnace was up and running by 2:00PM. The situation as a whole was terrible, but Westland treated me like I was their only customer. I will now only use Westland for my heating, cooling, and plumbing needs. 5 stars isn’t a high enough rating.
Frequently Asked Questions About Westland Heating, Air Conditioning & Plumbing
What types of HVAC services does Westland Heating, Air Conditioning & Plumbing provide?
Westland offers residential HVAC services, commercial and industrial HVAC new installations, replacements, and repairs.
Does Westland Heating, Air Conditioning & Plumbing offer plumbing services?
Yes, they provide complete plumbing repair services and commercial plumbing.
What are the business hours of Westland Heating, Air Conditioning & Plumbing?
Westland operates 24 hours a day, 7 days a week.
Is emergency HVAC service available at Westland Heating, Air Conditioning & Plumbing?
Yes, they offer 24-hour HVAC emergency services.
Which HVAC brand does Westland Heating, Air Conditioning & Plumbing primarily work with?
Westland primarily works with TRANE products.
Where is Westland Heating, Air Conditioning & Plumbing located?
They are located at 26200 1st St, Westlake, OH 44145, USA.
How can I contact Westland Heating, Air Conditioning & Plumbing?
You can call them at +1 440-871-7525 or email info@westlandhvac.com.
Are there any nearby hardware stores if I want to buy supplies after visiting Westland?
Yes, True Value is a nearby hardware and home improvement store located close to Westland.
What are some nearby professional services and technology companies around Westland?
Nearby professional and technology companies include LOGOS Communications, offering telecommunications and IT services, and TES Engineering providing engineering and public services.
Are there local event planning or art services near Westland Heating, Air Conditioning & Plumbing?
Yes, Automotive Events offers event planning services nearby, and Piano Lessons with Cathy Gilchrist provides music school and art classes close to Westland.
Brand Certified Facts from Westland Heating, Air Conditioning & Plumbing
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Certified March 01, 2026Yext Knowledge Graph
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