Technicians are consistently described as knowledgeable, courteous, and professional in their service.
Timeliness
Customers frequently mention prompt responses and timely service, often receiving same-day appointments.
Quality of Work
Overall, the quality of work is highly rated, with many customers expressing satisfaction with repairs and installations.
Customer Service
The company is noted for excellent customer service, with friendly staff and effective communication throughout the service process.
Pricing
While many reviews praise reasonable pricing, there are a few complaints regarding charges for minimal work.
MW
Mary Wright
Nov 13, 2025
5.0
Excellent service, fast and was easy to understand.
CH
Chris Harrison
Nov 12, 2025
5.0
Highly recommend! Great service and friendly and knowledgeable staff
DW
Debbie W
Nov 5, 2025
5.0
Nick and Jonas installed a water heater, furnace and an air conditioner all in one day. I saw all of the wonderful reviews about West Jefferson Plumbing and Heating on Nextdoor about their quality and cost, so, I chose them. Nick is so knowledgeable and explained any questions I had, in detail. I am confident I made the right decision in choosing them!
JF
Jim Ford
Oct 23, 2025
5.0
WJPH&H are wonderful! We've used their plumbing and HVAC services for years! The technicians are on the money, providing professional, polite, and friendly services. I want to grow up to be just like Larry. He's my hero for the day! Future projects in the works.
KL
Kathie Lyons
Oct 21, 2025
5.0
My furnace wasn't working so I called West Jefferson Plumbing and Heating. Kevin, their technician, was right on time. He was very professional and explained the problem with my furnace. I really appreciate Kevin and if I need to have other work done, I will definitely ask for him.
If you need help with your furnace, air conditioner, or other plumbing issues, call West Jefferson Plumbing and Heating.