ABC Drain & Plumbing

Reviews

• KC

  Kimberly McCort Cooper

  Feb 19, 2026
  1.0
  Last July we hired ABC to scope the sewer main during a home inspection for our first home. They said that the line needed to be jetted so we hired them again to jet the line after we purchased the home a month later. They then claimed that they were unable to jet the line and said they would follow up with an estimate to dig up and replace the line. They charged us $500 for coming out to jet it but said that money would go towards the cost of replacing the line. A few weeks later I reached out regarding the estimate. They sent a guy over who stated the line would bet the city’s responsibility. He said he would get in touch with the city and get back to us. After waiting a few more weeks, I reached out again about the status of this repair. The employee that I spoke with said there was nothing on record about it but she would reach out to the estimator. I asked about having our $500 refunded since we would not be needing them to replace the line. She claimed they did jet the line. I explained to the employee that I have an invoice that states they tried to jet the line but could not because of too many fittings. She argued they did jet the line. I’ll admit it got a little heated. She was pretty rude. She said she would get ahold of the estimator and report back. The next week our basement backed up with sewage. I got ahold of Roto-Rooter, explained the situation, they said they felt confident they would be able to jet it and that ABC just “didn’t know what they were doing”. He did indeed jet the line, resolving our issue. To this day I have never received a call back about the estimate or had our $500 refunded. I don’t think they know what they’re doing either.
• DP

  Drexa Pearson

  Feb 16, 2026
  5.0
  I had a drain problem. Two companies came out before I called ABC.They did not fix the drain problem and just were not honest only more like salesmen instead of caring about what they're there for.But Logan from ABC came was very professional answered all my question and got the job done for real .He came within a couple of hours and great prices. Also great customer service Ty ABC ...Best ever
• JS

  Justin Steele

  Feb 15, 2026
  5.0
  Honest, straight forward and personable... I had 911 plumbing come out and offer me two options to clean out roots from a clogged sewage pipe. They called me back and said that option one "snake" didnt work so they "have to" use option two anyway and they would be double billing me! 911 used option 2 and it failed and they said I would have to pay them to bring out a camera system. They were going to bill me a third charge for that and I told them to just go away. I called ABC to ask them their opinion on this, and they said they dont even use snakes anymore, they are inefficient compared to water jets and do more potential damage. She said they would come look at my drains at no cost because I got cheated by another plumber. They ran a camera down my lines and found the issue was not roots... the city had failed to connect my sewer lines under the street during a recent project. They were professional direct and found the problem quickly.
• LT

  Luke Thomas

  Jan 29, 2026
  3.0
  Very disappointed in the service my mother inalws apartment received today i know it was probably payment issues with the slum lord but nothing was fixed with the leak issue All y'all did was push snow and ice around and left at end of the day which i understand y'all have family to go to but i have friends family who live here and have no water
• EC

  Ezhen Corp

  Jan 27, 2026
  5.0
  No confusion during the process. Had a small question early on, but it was handled quickly.

Frequently Asked Questions About ABC Drain & Plumbing