ABC Drain & Plumbing

Reviews

• AC

  Annie Chambliss

  Apr 1, 2026
  1.0
  We used this company after our basement flooded about a week ago. I called them needing it snaked which they did come to do. The helper had an injury and made it very well known he was hurt so that was interesting. Both seemed very unhappy to be here. But that’s besides the point. After they were done snaking the drain, I was told “Sorry ma’am, that cast iron main drain needs completely replaced”. $6000. I found it to be a little fishy so decided to get a second opinion. I called another local company who used a camera down my drain which was 70 ft. They let me watch the camera in real time and guess what there were ZERO breaks. Just a few tree roots this company left behind. ABC also decided to leave the remnants on my floor they got out. I am still in shock ABC almost scammed me into needing that drain replaced. I also found it interesting they said my drain was cast iron when it is actually clay. They had no idea what was in there without a camera. Do not hire this company! If you do, make sure you watch the camera in real time to be sure they don’t show you someone else’s broken drain.
• MW

  Mikey Wiseman

  Mar 27, 2026
  5.0
  Did absolutely excellent work got all my plumbing running the way it should and done to code
• ZJ

  Z Johnson

  Mar 6, 2026
  5.0
  2/27/26 Google Review I’ve sent only 2 google reviews, ever. ABC Plumbing & Drain, what a super, connected team. Mary, Ryan, Shantel, Sarah, Mike, Dustin/Chris/Chris Wilcox. My words are not enough to express the gracious, kind, funny, professional, hardworking, patient & exceptionally good listeners, for this team. I have tears in my eyes, it felt like they all felt my pain & needs, which they promptly addressed with concern. This is a rare experience for me, since the drain trauma began 5 years ago. Now, it is over, thanks to all of you. Thank You All So Much & May God Bless You! Relieved & Happy Customer, Z. Johnson
• DC

  Dan Curry

  Mar 3, 2026
  1.0
  Worst service ever came to my home after there apraiser lied and told the techs he used a camera to see the break in my sewer line they came out tore up my concrete driveway and was like oops theres nothing leaking there put some drain tube a foot out of thr ground in front of my front door destroyed my front yard left concrete chunks all over my yard then tell me they'll be back to fix the actual problem then close there work order and tell me to kick rocks pretty much and this is what im left with at my front door after there Secretary accidentally completed the work order instead of scheduling them to finish the service
• KC

  Kimberly McCort Cooper

  Feb 19, 2026
  1.0
  Last July we hired ABC to scope the sewer main during a home inspection for our first home. They said that the line needed to be jetted so we hired them again to jet the line after we purchased the home a month later. They then claimed that they were unable to jet the line and said they would follow up with an estimate to dig up and replace the line. They charged us $500 for coming out to jet it but said that money would go towards the cost of replacing the line. A few weeks later I reached out regarding the estimate. They sent a guy over who stated the line would bet the city’s responsibility. He said he would get in touch with the city and get back to us. After waiting a few more weeks, I reached out again about the status of this repair. The employee that I spoke with said there was nothing on record about it but she would reach out to the estimator. I asked about having our $500 refunded since we would not be needing them to replace the line. She claimed they did jet the line. I explained to the employee that I have an invoice that states they tried to jet the line but could not because of too many fittings. She argued they did jet the line. I’ll admit it got a little heated. She was pretty rude. She said she would get ahold of the estimator and report back. The next week our basement backed up with sewage. I got ahold of Roto-Rooter, explained the situation, they said they felt confident they would be able to jet it and that ABC just “didn’t know what they were doing”. He did indeed jet the line, resolving our issue. To this day I have never received a call back about the estimate or had our $500 refunded. I don’t think they know what they’re doing either.

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