The one, the only, Patio Enclosures! Patio Enclosures® brand sunrooms, solariums and screen rooms have been trusted by homeowners since 1966 and are renowned for their exceptional quality and craftsmanship. Every Patio Enclosures room is custom designed and custom manufactured specifically for you and your home. Whether you are planning to enclose an existing porch or patio space or add a whole new space while maximizing your view of the outdoors, Patio Enclosures screen and glass systems are an ideal choice for your home. And they’re backed with a limited lifetime warranty. Our Patio Enclosures experts will assess your space, listen to your needs and make recommendations to design the perfect room for you and your home. Give us a call at 1-800-230-8301 to start your project today! We offer a free, no obligation in-home design consultation and estimate along with a wide range of affordable low monthly and no interest payment plans. To learn more about Patio Enclosures®, visit our website www.patioenclosures.com.
Many customers expressed frustration with poor communication and responsiveness, particularly regarding quotes and follow-ups.
Installation Quality
Several reviews highlighted the professionalism and craftsmanship of the installation teams, particularly praising individual installers like Bashar.
Project Timeliness
Customers reported long wait times for project completion and delays in receiving materials, leading to dissatisfaction.
Sales Experience
Some customers felt pressured during the sales process and expressed concerns about pricing transparency and high quotes.
Overall Satisfaction
While many customers were pleased with the final product, there were significant concerns regarding customer service and project management.
PV
Phil and Debbie Vichosky
3 days ago
5.0
Jim, sales person, was very knowledgable and helpful. Jim had come in 2000 to show us their product but was finally able, in 2025, to see it come to fruition. Looking forward to work beginning soon!
CB
charles bogdan
4 days ago
5.0
great job by crew,100% happy with whole progect.
BC
Beverly Cox
Oct 17, 2025
2.0
The first problem was the scheduling to have someone come and give me an estimate for the project. (Was given three different dates before he actually came.) After he came out to review the project, I had to call him twice for him to send the quote. When I agreed to proceed with the project, then I get involved with your finance company Greensky. I was told by your salesperson that I could do 12 months same as cash. The paperwork from Greensky was different. I paid them 5k and then they sent me another invoice for 5K . The construction had not even started. The timeline for the project was long. (May requested quote - September completion) Creation of the drawings, getting the city work permit, ordering the material, and finally the installation. I was not happy with the keyless entry and was told that I would get a response from the salesperson. Still haven't heard from him. Reflecting on the whole experience, I think that if presented with what I know now, I would do things differently. The project was enclosing three sides of my small patio. The concrete slab and roof were already in place. I think that I would shop around and probably not used your company. The biggest asset your company had was the name and that is why chose to do business with you. So disappointed.
EO
Elizabeth ORourke
Oct 12, 2025
5.0
Very happy with our new Patio Enclosures.
Our contractor Reddirt did a fantastic job.
They were very thorough and precise.
We love our new windows!!
IP
Irene D. (Professor)
Sep 13, 2025
1.0
Patio Enclosures sent windows for my porch that were off by 5 inches. Resulting in Michael Steenland telling me that it will take three more weeks for the corrected windows to be built. He tried to get me to make an additional 5 inch header plus the existing header to fix the mistake or put 2x4’s on the bottom. He acted as if I was being unreasonable to want how it was originally planned and in the contract. I asked if he could expedite the window order. He implied if I didn’t go with the “other options” (he gave) then I would have to wait three weeks for them to be built. He also used the excuse that there is a computer glitch on measuring that has to be overwritten and the person forgot. Michael assured me this hasn’t happened in 7 years, as if that makes it ok. (I was told by Mike Dutton in his sales pitch that the windows are made by Patio Enclosures instead of another company, Mr. Dutton also said the job would take two days, which is way off, it would take at least a week.
I kept asking Michael S. for the windows to be fast tracked. He said no. I left three messages (one of them was with a receptionist) for his Supervisor Rachel Sugalski to call me on Monday & Tuesday and Wednesday. She has not returned my call.
I am very disappointed and frustrated that my porch is open and unfinished. I can’t sit out there because of the mosquitos. I am shocked that a big company who charges so much for an enclosure, treats their customers like this.
I called the HR department and of course, no one answers the phone. Left a message to return my call, no response. I am going to write the company CEO, this is ridiculous that I can’t get a human being to answer or call me. I also stopped the access to funds, so they can’t get any more money until it is finished and right.
Frequently Asked Questions About Patio Enclosures Sunrooms
What products does Patio Enclosures Sunrooms offer?
They offer a range of products including Three Season Sunrooms, Four Season Sunrooms, Porch Enclosures, Deck Enclosures, Solariums, Screen Rooms, Traditional Sunrooms, DIY Sunroom Kits, Replacement Windows, Patio Doors, Entry Doors, Commercial Sunrooms, and Patio Enclosures.
Where is Patio Enclosures Sunrooms located?
They are located at 1943 Midway Dr, Twinsburg, OH 44087, United States.
What are the business hours for Patio Enclosures Sunrooms?
They are open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 7:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.
How can I schedule a design consultation with Patio Enclosures Sunrooms?
You can schedule a free, no obligation in-home design consultation and estimate by visiting their scheduling page at https://www.patioenclosures.com/schedule-design-consultation.aspx or by calling 1-800-230-8301.
What payment options does Patio Enclosures Sunrooms accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa payment options.
What makes Patio Enclosures Sunrooms different from other sunroom manufacturers?
Patio Enclosures Sunrooms offers custom designed and manufactured sunrooms, solariums, and screen rooms backed by a limited lifetime warranty and quality craftsmanship since 1966.
How can nearby Moody Gardens be useful when visiting Patio Enclosures Sunrooms?
Moody Gardens, located nearby, is a hotel and lodge where customers can stay if they are visiting from out of town to consult or schedule a project with Patio Enclosures Sunrooms.
Is there a related business nearby for window products?
Yes, Stanek Windows, which supplies windows and offers window installation services, is nearby and affiliated with Patio Enclosures Sunrooms, making it convenient for customers looking for complementary products.
Are there home improvement services near Patio Enclosures Sunrooms?
Yes, Nature Stone is a nearby home improvement store and contractor that customers might consider for related home services when planning their patio or sunroom projects.
What association memberships does Patio Enclosures Sunrooms have?
They are members of the Insulating Glass Certification Council, Safety Glazing Certification Council, International Code Council, National Rating Council, and National Sunroom Association, ensuring high-quality standards.