Wat-Kem Mechanical Inc

Reviews

• BS

  Bryan Spreng

  5 days ago
  1.0
  Disappointed in Wat-Kem. My brother in law who does remodeling of houses suggested I call them to help me with a leak under my sink. He has since apologized for the referral after my experience. I was able to locate the leak from my old dishwasher and was able to remove and purchase a new dishwasher but failed to manage to install. My father in law was present at the house when the plumber came while I worked. The plumber said he was unable to or unwilling to install the electrical portion of the dishwasher. Perhaps this is standard but seems like a licensed plumber would have a little crossover with electrical and the electrical portion was not complex. The plumber also was unable to connect the dishwasher drain or solenoid up stating the threads had been stripped. He did move a minimal amount of pipes around under the sink which I appreciated, specifically installed 1.5” drain pipes. Of course I have noticed one of these new installed pipes has leaked (minor) but a leak all the same. I was billed $16 in parts so that tells you the minor amount of work actually completed. I was also billed for 3.25 hours of work. Total cost $324.75. I got a new leaky pipe out of the deal and my dishwasher (reason for the call) was neither connected to the electric or plumbing. After plumber left my father in law spent a little over an hour and had the electrical and plumbing hooked up, we have had no electrical or dishwasher leaks. He is not a certified plumber but perhaps just cares. I made a mistake calling wat-Kem. Once I received my bill I sent an email to them requesting call to discuss and laying out the concerns I have. This email was sent 3/24/26 and I had not been contacted by any form. I called earlier today to also report this and was told I would receive a call, still have not received this phone call. Unfortunately, poor service seems to be built in to the business model. I hope if you have plumbing issues you will contact a different company, father in law, or perhaps pick up a pan handler…I think your odds of fixing the issue would be better.
• DH

  Debbie Hounshell

  Mar 23, 2026
  5.0
  They have always promptly responded to my issues. They are courteous. They are local. They are fairly priced.
• GM

  Gregg McCluskey

  Feb 18, 2026
  5.0
  Very professional and problem free.
• SW

  Scott Welch

  Feb 17, 2026
  5.0
  Always a wonderful experience every time I've met a plumber they have been great 💯 definitely recommend this company
• JP

  Janet Piechocki

  Jan 14, 2026
  5.0
  Wat Kem came in and did a great job on my bathroom tub leak. It's hard enough finding a plumber, let alone a good plumber. I got them on speed dial now. All Troy, Ohio peeps, you got a reliable service with Wat Kem!

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