Drain Master

Reviews

• AM

  Alexis McNeal

  1 day ago
  5.0
  Grateful is an understatement; after getting a quote because my drain kept backing and was unable to be snaked I decided to reach out to Drainmaster (Bill) as many family members referred him. Well here we are my originally quote was $7,000 with a bunch of unneeded work that needed to be done to $300 from Bill who was able to snake the drain along with fixing a clogged sink as well. I can’t recommend them enough! Thank you Bill
• TF

  Tiff Flory

  Feb 12, 2026
  1.0
  Your driver cut me off to pull into driveway. I had to slam on my breaks so I didn’t hit them. It was surprising that the truck driving behind didn’t hit me. I had my kids with me as we were on our way to school. Take better care when in the road please
• ZS

  Zach Stokes

  Feb 6, 2026
  5.0
  Hands down one of the best around!! We had an emergency last night and water was backing up. Called and spoke with Bill at 8 pm all while he was eating dinner. He took the time to answer and help send someone out. Dustin came and unclogged our drains. Then our shower and toilet backed up shortly there after. Again Bill was on it and sent Noah out to jet our main sewer line! Noah was super professional and thorough! You don’t find businesses these days that care about their customers like that anymore. From the whole team, Bill answering the call in our time of need when he didn’t need to, getting Dustin to come out late, and then Noah coming out the next morning to help jet the lines! Amazing crew and even better customer service!!! Highly Recommend!!!
• CM

  case mccarthy

  Jan 21, 2026
  3.0
  As a local investor and manager we are always looking for new relationships. We were referred drain masters by one of our partners, I can say they show up on time and get the work done for a price that is very reasonable. We had a Tech name Joe, who showed up and did the work great. We had some issues after the repairs have been made that popped up, not a big deal and turned out to be not related to the work done. Joe came back out and fixed, but unfortunately was rude as soon as he picked up the phone to tell us about the repairs and hung up after making it a point that the issues were non related to the work he had did. My reasoning for 3 star is, They do great work, but they may want to reevaluate with customer service end with techs, as moving forward for future projects I will recommend and use a different brand that cares about the relationship with customers and values go above and beyond even. I appreciate the work and time
• JB

  Jacque Busch

  Jan 6, 2026
  5.0
  Drainmaster (Bill & Sons) are a phenomenal crew. We have been using Drainmaster for 10 years+ They are extremely professional, punctual, knowledgeable very personable and you cannot beat his prices. Not only does he do a great job but an excellent clean up as well. I cannot say enough good things about this company. If you need a plumber Bill is your guy !! Thank you Bill & Sons for saving the day yet again you are very much appreciated. Lyndon & Jacqueline Busch

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