A-1 Heating & Improvement Co provides AC services, heating services, seasonal HVAC maintenance, specialty HVAC services, and more to the Greater Toledo, OH area.
Details
Requires appointmentAvailable
Onsite servicesAvailable
Location
Certified by A-1 Heating & Improvement Co. β’ Feb 22, 2026
Certified by A-1 Heating & Improvement Co. β’ Feb 22, 2026
Reviews
4.2
221 reviews
5 stars
161
4 stars
15
3 stars
5
2 stars
4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the friendliness and professionalism of technicians, while others report rude interactions and poor communication.
Professionalism
Many customers appreciated the professionalism and knowledge of the technicians, particularly Mike and Shawn, who were noted for their thoroughness and ability to explain issues clearly.
Service Quality
While several reviews highlight excellent service and quick response times, there are complaints about inconsistent quality, including issues with repairs and installation, leading to dissatisfaction among some customers.
Pricing Concerns
Customers expressed concerns about pricing, with some feeling overcharged for services and others reporting fair pricing, indicating a lack of consistency in perceived value.
Long-term Relationships
Some long-term customers have expressed loyalty to the company, citing years of good service, but recent negative experiences have led to reconsideration of their continued patronage.
JM
Jan Michalak
Jan 19, 2026
5.0
Friendly, professional, very knowledgeable about this work.Explained all to me, easy to understand.when all was said, done and I followed all directions as to how to keep things functional, until new furnace can be installed, as snow cannot be on roof, need a new roof jack.All explained thoroughly. Getting new furnace, have now a new thermostat, and will have new AC unit. Financing available.I am a senior on Limited income. Easy to work with. Awesome work from Mike.Have a problem ??? Call A1 HEATING and HOME improvements...you will not regret that call. Thank You, much appreciated !! ππββ¬πππͺ½ππͺ½ππͺ½πββ¬ Jan Michalak and cat HarryπΊπΊ
RH
Robin Hakeos
Jan 1, 2026
5.0
A-1 heating was. Awesome, they came. In yesterday to started to put in our furnace the gentleman very very friendly they took their time put in the furnace, they explained what they were doing, Mike , he's the one that came in a couple. Of days ago to inspect our furnace, the furnace couldn't be fixed, he sat us down explained our options, told us about. Financing we financed he came back the next day we signed the contract , Mike was also very nice the considerate, we couldn't pick. Better heating and air conditioner then A -1, heating , they're the best
MC
Molly Campbell
Dec 8, 2025
5.0
They were quick and came out when no one else would. Friendly, too. Great service from Mike!
PC
Pam Clark
Sep 24, 2025
3.0
I have been dealing with A1 for 7 years. They sold me a new furnace which broke down 9 plus times over a 7 year period. They " gave " me a new furnace to replace the lemon for a charge of 1500. They installed this on May 26 2025. I have called them out numerous times to fix this "new" furnace / air conditioner. They have been giving me the run around for months now. Finally today September 24 2025 they repaired my "new" furnace. However in the process of fixing this they broke my washing machine. The man who answers the phone has had a very disparaging attitude towards me for months because I dared to ask for my furnace to be repaired. Today he accused me of trying to file an insurance claim. I am not the only one that has been on the receiving end of their business etiquette. They cut the lines on my neighbors air conditioner and then tried to charge them $100 a pound for freon. Also the owner has a very nasty attitude when you're trying to make them do the right thing and fix what is broken . I will be contacting BBB and action news. Something needs to be done to keep innocent people from being ripped off.
SS
scarfinger68
Oct 26, 2020
5.0
Fixed heater that was throwing a code. It cost more than I was planning to spend, but it is fixed and running properly now. I would use them again in the future.
Feb 4th 2026
I have always had good service from this company. They recently cleaned the furnace. Then I had some strange noise and they came out the next day and said I had some ice build up that was causing the furnace to make a lot of clacking noise. He banged on some pipes and not sure what else he did but it is currently running like new again. I just wanted to say thanks for the honest work that they do.
Frequently Asked Questions About A-1 Heating & Improvement Co.
What services do you offer?
A-1 Heating & Improvement Co. provides a comprehensive range of HVAC services, including installation, repair, and maintenance. Our expertise covers heating, ventilation, and air conditioning systems for both residential and light commercial properties in the greater Toledo, OH area.
How often should I have my HVAC system serviced?
For optimal performance and longevity of your HVAC system, we recommend scheduling maintenance at least once annually. Ideally, you should have your cooling system serviced in spring and your heating system in fall.
What are the signs that my HVAC system needs repair?
Several indicators suggest your HVAC system may require repair. These include unusual noises, inconsistent temperatures throughout your space, increased energy bills, poor air quality, and system failure to turn on. If you notice any of these issues, we advise contacting our professionals promptly.
How can I improve the energy efficiency of my HVAC system?
Enhancing your HVAC system's energy efficiency can be achieved through regular maintenance, upgrading to a programmable thermostat, sealing duct leaks, and ensuring your system is appropriately sized for your property. Our technicians can provide tailored recommendations based on your specific home needs and system condition.
What should I look for when choosing an HVAC contractor?
When selecting an HVAC contractor, consider key factors such as proper licensing and insurance, industry experience, customer reviews, and the range of services offered. These elements can help ensure you're working with a reputable and capable professional.
Do you offer emergency HVAC services?
Yes, A-1 Heating & Improvement Co. provides emergency HVAC services. If you experience a system failure or other critical issue outside of regular business hours, please contact us for immediate assistance.
How long does an HVAC installation typically take?
The duration of an HVAC installation varies depending on the property size and system complexity. For residential installations, we typically complete the process within one to three days. We provide a detailed timeline before commencing any project.
What are the benefits of upgrading to a new HVAC system?
Upgrading to a new HVAC system offers numerous advantages, including improved energy efficiency, enhanced comfort, and reduced repair costs. Modern systems generally provide better performance and lower operating expenses. We encourage you to consult with us to determine if an upgrade is suitable for your situation.
How do I know if my HVAC system is the right size for my home?
Determining the correct size for your HVAC system is crucial for efficient operation and consistent comfort. We utilize a detailed load calculation process, considering factors such as your home's size, insulation, and local climate. Our HVAC experts can evaluate your current system and recommend any necessary adjustments.
Brand Certified Facts from A-1 Heating & Improvement Co.
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Certified February 22, 2026Yext Knowledge Graph
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