Acculevel

Reviews

• DT

  Deonna Temple

  Mar 18, 2026
  5.0
  Very kind gentleman helps me out
• NK

  Narendra Kumar Sanath Kumar

  Mar 13, 2026
  5.0
  Steve was awesome and went over details in a very thorough manner. Very professional!
• JR

  Jason Roeschley

  Mar 11, 2026
  1.0
  If Acculevel recommends weep holes, geochannel drainage, and a sump pump, beware. I was promised a dry crawl space, but it is now no better (and possibly worse) after Acculevel's work than before, and I paid a hefty price for absolutely no overall improvement. One attached photo shows water coming in past the geochannel drainage (the dry portion is not an exterior wall and has no weep holes, while the damp portion shows the problem of the weep holes and geochannel drainage letting water past it rather than directing all the water to the sump pump); the other attached photo shows a pool of muddy water below that. They now claim that the pool of muddy water is due to water seeping up from around a pillar, but that was never mentioned to me as a possibility before, and the water absolutely should not be flowing past the geochannel drainage from the weep holes. I was promised a dry crawl space from their work. Acculevel came out several times last year until winter to try and remediate the sorry state of their work after they were supposedly finished the first time, but the new spring rains reveal that their work is still not what they promised or what I paid tons of money for. Furthermore, if the power goes out in the middle of the night, the backup battery blasts an alarm, and I have to get up, go down in the crawl space, and turn it off before I can go back to sleep. Acculevel has made my life so much worse. If the system actually worked and kept my crawl space dry as was promised, I wouldn't mind, but it really adds insult to injury. Also, my Sales Rep asked me to write a 5-star review after providing the estimate, saying his bonus is calculated from 5-star reviews. You can see other 5-star ratings naming their Sales Rep who provided the estimate because people want to be nice and help out, and it inflates the company's rating. Of course, my Sales Rep was very nice and promised me the world while providing me the estimate, but I wish I had never hired Acculevel, given the awful results and wasted money. If Acculevel refunded me my money, I would have a higher opinion of them, but from the terrible result of this project I've paid so much for, I absolutely do not recommend hiring them.
• MS

  Molly Sargent

  Mar 6, 2026
  5.0
  This morning my phone rang and it was Lauren Mueller returning my call. She was very cordial. We had a big laugh, this was very important to me. It was like we knew each other for a long time. She resolved my concern right away. To show how GREAT she is, she had the answer last night and it was too late to call. AWESOME customer service!!! She's a keeper!!!!!! Thanks Lauren!!! You made my day.... Love, LC & Mary Sargent.
• SC

  Sharon Common

  Feb 18, 2026
  5.0
  I am so happy with my perfectly DRY basement. Working with Nathan Hawkins was a great experience and the Acculevel crew was professional and experienced. This was the first improvement I made to my 1949 home and I'm so glad I chose Nathan and Acculevel.

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