WCCV Flooring Design Center

Reviews

• GC

  Gary Cao

  Mar 14, 2023
  5.0
  Deb and John helped resolve an issue on bathroom floor tile grout quality. Very much appreciate their help. A few months ago, Erika was responsive in helping us fix some of the cracked floor planks at the 1-year walkthrough for a new house build by Pulte Homes. The two gentlemen did an excellent job with 5 replacement planks.
• RF

  Ron Fogle

  Dec 29, 2022
  1.0
  So, I ordered just under $10,000 worth of flooring for a commercial space. After waiting for the installers for 40 minutes for a 9:00 AM appointment, a salesman showed up to take over waiting duties. They were there until 7:30 at night. They did not bring all the materials needed to finish the job, so they were scheduled to come back the following day at 5:00 pm. I waited 40 minutes, no call, just no-show! It was re-scheduled for the next day in the AM. A young man showed and I started looking at the work in the daylight while he finished up. They had damaged the fresh paint in many locations. This was not roll carpeting, it was squares. I have been a property manager for well over 30 years, they had to work at messing up the walls this much. It was bad enough that we had to get out the paint and roller and redo the bottom foot on several walls. I saw no need for the damage, it was just blatant disregard for the work and time of others. They are consistent on this. Save yourself a bunch of headache, and find another vendor, I did. R Fogle
• KM

  Kathy Menditto

  Jul 25, 2020
  5.0
  Beautiful store!! Very nice helpful salesperson. Dave is making this process way easier than I thought it would be.
• MD

  Max Didion

  Dec 8, 2018
  1.0
  The installers cut a board wrong, their fix was to caulk the gap you could see between the trim and floor. The trim was about an 1/8 in short of the shoe molding. I told them I wasn't going to caulk a brand new floor. They had to do it right. Their next fix was to glue a piece in that would only be held by glue. I wouldn't allow that either. Finally they agreed to remove 10 pieces and fix it the right way by replacing the floor. I thought I was finally good. Then they wanted to glue the transition pieces down because they didn't have any track to snap them into. I am going to have finish it out myself as they didn'thave any material on hand to fix a floor they were coming to fix. I hope you don't hire them. I unfortunately had to as Schumacher homes subcontracts them for flooring. I was very disappointed.
• AC

  Antoinette Caponi

  Jan 24, 2018
  5.0
  I have been using this company for the past 3 years. Everyone from the service, scheduling to installers are awesome. Very reliable