Business Details
About
Air Conditioning ContractorHVAC ContractorElectrician
Your Trusted HVAC Contractor in Springfield, OH
Location
Hours
Reviews
4.7
237 reviews
5 stars
213
4 stars
11
3 stars0
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the technicians, although some reported negative experiences with office staff.
Timeliness
Customers frequently noted the promptness of service, with technicians often arriving quickly after calls.
Technical Expertise
Technicians were described as knowledgeable and thorough, effectively diagnosing and resolving issues.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and installations performed by DeLong Air.
Communication
Technicians were commended for explaining issues clearly and providing helpful advice, although some customers felt communication from the office could improve.
- RHRandall Hunt3 days ago1.0Delong had been my regular heating & ac company, and when my furnace went out, I had another company install a new one, because with my home warranty, it was a few thousand cheaper. Even so, I wanted to keep using Delong because of their (formerly?) good service. The people who installed my new furnace did a bad job. I asked Delong to come out and have a look. Their technician did a great job quickly determining the problem, AND also discovered a leak in the exhaust venting, due to shoddy work from the other contractor. Great, right? Instead of taking maybe 15 minutes to do a simple PVC repair job, they say my furnace must be shut off by law, and that they can’t fix it then, and don’t know when they can, but will get around to it sometime, if I pay them in advance. WTH? It felt like this was “payback” for buying a new furnace from someone else. Am I supposed to throw away $2k just to buy a new furnace from Delong? I’m never using them again. New ownership treats their customers like this?
- MCMatthew CollierNov 2, 20255.0Thank you Delong Air! Kevin Vest installed a humidifier and did an outstanding job! He explained everything he did very thoroughly and really is a top-notch employee. Really awesome work!
- JEJohn EvansOct 24, 20255.0Caiden and Carson went above and beyond to help me out. I will definitely use again.
- SWSharon WhitmoreAug 7, 20255.0Excellent service honest results. This is our go to for all air conditioning and furnace needs. Kevin V ✨ ✨ 🌟 🌟 🌟.
- JHJason HenniganJul 27, 20255.0DeLong Air did an excellent job fixing my AC this month. The technician, Kevin Vest, did a great job of explaining what was broken, how he'd fix it, and was upfront the entire time about costs. They were quick to service as well, with my placing the call Friday afternoon and them arriving Monday morning. Highly recommend if you need HVAC performed.
Frequently Asked Questions About Delong Air Inc
What are the business hours of Delong Air Inc?
Delong Air Inc operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Delong Air Inc located?
Delong Air Inc is located at 25 Snyder Street, Suite 200, Springfield, OH 45504, USA.
What HVAC services does Delong Air Inc offer?
Delong Air Inc offers air conditioner installation, air conditioning maintenance and repair, Mitsubishi Electric ductless systems, efficient heat pump solutions, gas furnaces, geothermal heating and cooling, mini-split systems, and smart thermostat services.
Since when has Delong Air Inc been established in Springfield, OH?
Delong Air Inc has been serving the Springfield, OH area since 2009.
How can customers get in touch with Delong Air Inc?
Customers can reach Delong Air Inc by calling +1 937-323-2300 or emailing marketing@delongair.com. More information is available on their website at http://www.delongair.com.
Which areas does Delong Air Inc serve?
Delong Air Inc serves Springfield, Urbana, London, New Carlisle, Yellow Springs, Fairborn, Xenia, South Charleston, South Vienna, Cedarville, and Jamestown in Ohio.
What nearby home improvement stores can customers visit when dealing with Delong Air Inc?
Customers can visit Kitchen & Bath Supply Center and Liberty Remodeling Company, both nearby home improvement stores that may complement Delong Air Inc's HVAC services with remodeling or supply needs.
Are there local dining options near Delong Air Inc for customers to check out?
Yes, nearby dining options include La Michoacana Mexican Market #11, Cousin Vinny's Pizza, and The Soul House, which are great for grabbing a meal before or after visiting Delong Air Inc.
Where can customers find fitness and recreation venues near Delong Air Inc?
Customers can visit Arena Fitness, Snyder Park Disc Golf Course, and Snyder Park Gardens & Arboretum near Delong Air Inc for fitness and recreational activities.
What other useful services are located near Delong Air Inc?
Nearby useful services include Western Union for money transfers, Dollar General for discount shopping, and BP and bp America gas stations for automotive needs.