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Gordon Brothers Water

4.9
(2773 reviews)

Business Details

776 N Ellsworth Ave, Salem, OH
44460, United States
(800) 331-7611
http://gordonbroswater.com

About

Water Softening Equipment Supplier
Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.

Location

Gordon Brothers Water
776 N Ellsworth Ave, Salem, OH
44460, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Reviews

4.9
2,773 reviews
5 stars
2,638
4 stars
85
3 stars
10
2 stars
17
1 star
23
  • JC
    Jeanne Cox
    Mar 31, 2026
    5.0
    Dave, the salesman from Gordon Brothers was very informative. He performed tests on our water and explained everything very thoroughly. He is one of the best representatives of Gordon Brothers and a water company. I’ve been using a water softener for over 30 years and have never not once, had somebody talk to my husband and me about the details of how the water is softened and what is the best way we need to use a water softener. He was very funny and we couldn’t believe how much he told us about water. We will get our water softener in the middle of April and joined the water club. So far, everything is gone great!
  • TB
    Tracey B
    Mar 25, 2026
    5.0
    I was very happy with my visit from James. He called first to make sure I was available which gave me time to get the dogs outside. He was very professional, answered all questions and keep everything clean and neat. I highly recommend him over the last two techs that were sent here. Thank you James and good luck with the twins.
  • NB
    Nancy B
    Mar 23, 2026
    5.0
    James was our technician. He gave us a call when he was arriving and was on time. He checked the system, changed all the filters, drained the tank, changed tubes, and checked all the PH levels, It was a complete annual maintenance. James was courteous and professional. We appreciated the expertise of our technician.
  • MT
    Mary Thompson
    Mar 20, 2026
    5.0
    My serviceman, Corey, couldn't have been more knowledgeable, helpful and considerate. My equipment is over 15 years old and as he checked each part, he explained what it was for and why it needs replaced, thinking of ways he could save me as much expense as possible. I completely trust his expertise and his work ethics. It has been a great system but finally wore down. I'm very satisfied and thank him for being so kind and professional.
  • CG
    C & T Gettmann
    Mar 20, 2026
    4.0
    We live in the Lake Milton area and our water has an extremely high TDS. We knew we wanted to proceed to the whole house RO system. We had 6 companies come and give their sales pitch. The only reason at this point this is a 4 star is that the sales pitch was a bit long and I am not a fan of if you get this contract signed now we will give you a discount. At the end of the day the equipment offer and having Rob the installer come out to review everything was what made us decide to use Gordon Brothers. I can safely say the install team that was sent was a great experience. Rob and his crew went above and beyond even with the interaction with our dog. Rob was never annoyed when I came to check on the work progress and always took time to explain exactly what he and his team were doing. I waited 1 month to write this review and I just want everyone who has a high TDS know, if you can, you want this system in your home. We have owned a total of 7 homes and we now have the best water that we have ever had. My son owns the home next door with the same problem and as soon as we can save up the money (not cheap) we plan to have the same system installed. I am planning on doing a 1 year review as well just on the system and the continued service. Starts generally are great, it is the follow through that really matters.

Frequently Asked Questions About Gordon Brothers Water

What products and services does Gordon Brothers Water offer?

Gordon Brothers Water provides water treatment solutions including city or well water treatment systems. They are authorized dealers for brands like Kinetico, Pentaire/Fleck, Sentry, and Stenner, and offer financing and lease purchase plans.

Where is Gordon Brothers Water located?

Gordon Brothers Water is located at 776 N Ellsworth Ave, Salem, OH 44460, USA.

Brand Certified Facts from Gordon Brothers Water

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